Reservations Manager

London, England, United Kingdom

12/12/2024

Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

This is an amazing opportunity to be a part of one of the UK's fastest-growing companies with an outstanding reputation and performance history.

Tattu London has been designed with the utmost respect for superb craftsmanship and in pursuit of providing the finest experiential dining. Classic artistry is reunited with cutting edge techniques, giving way to a venue that is equally as elegant as it is elevated.

Permanently Unique awarded - Time Best Places to Work 2024

The Role

• You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team.
• Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests.
• Ability to coordinate high volume of bookings without compromising service
• Show your experience and capability for managing high volume operations and busy service periods
• Demonstrate an in-depth knowledge of booking systems such as SevenRooms and Opentable and understanding customers specific needs to deliver a unique experience
• Show your passion for learning and developing new skills, and encouraging others to help them grow
• Driving a team to greatness through exciting, innovative and engaging training
• Inspire the team to deliver impeccable service with unwavering attention to detail for our guests throughout their time
• This is an operational role and you will need to be flexible regarding your working pattern, evenings and weekends will be required.
  
  

Why Us

Health & Happiness

• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
• Cycle to work scheme
• Bespoke staff food menu designed by all our head chefs
• Mental health first aiders
• EAP scheme
• Access to management healthcare cash plan
  
  

Progression

• Bespoke development journey's for all our team
• Development academies to support the progression and development of our team
• Partnering with numerous providers for ILM, WSET, Train the Trainer
  
  

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at any Tattu or Fenix restaurant
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any Tattu or Fenix restaurant.
• Recommend a friend scheme
• Wagestream - access a share of your earned wages whenever you need it
• Employee of the month award
• Monthly team building events
• Annual celebration