Revenue Controller

Who we are

We're a law firm that specialises in media, technology and intellectual property. We advise clients on the financing, exploitation and protection of their creative and commercial assets. Our mission is to help clients to realise the value of their ideas in a digital age. For more information, see www.wiggin.co.uk.

Our well-established Finance team here at Wiggin forms part of our Business Management function for the firm and comprises Management Accountants, Finance Systems and Reporting, Financial Control and Revenue Management.

Our Revenue team is made up of several Revenue Controllers working alongside the Billing team. All Revenue Controllers and Billers report directly to the Revenue Manager.

About the role

This is a busy and varied role, where the Revenue Controller will be responsible for ‘work in progress’ (WIP) management and credit control for specific practice groups.

Duties include but are not limited to:

• Maintaining a large portfolio of clients and liaising with them daily predominantly via telephone regarding unpaid invoices
• Meeting with Partners to ensure all time is recorded promptly and accurately, in accordance with our time recording policy
• Arranging and attending regular meetings with Partners to discuss WIP (timing and costs position) and ageing unpaid invoices
• Liaising with Partners, PAs and the Billing team to ensure prebills are prepared within strict SLA timelines, and final invoices are despatched promptly
• Taking responsibility for billing against budgets and targets, including being able to explain gaps and show proactive steps were taken
• Updating our accounting system (ARCS) daily for actions and notes on unbilled WIP
• Creating billing pipeline reports and creating cash collection forecasts for unpaid invoices
• Liaising with clients, lawyers and billing team regarding invoice queries raised by clients
• Escalating issues and seeking authorisation (where applicable) in accordance with Cash Collection Policy, Time Recording and Billing Policy

About you

You are an experienced Revenue Controller (or Credit Controller) working in a law firm or professional services environment, with the following knowledge, experience and behaviours:

• A proactive approach to managing the full working capital cycle of time recording, WIP, billing through to cash
• Exposure to billing, VAT, disbursements and credit control, so you can hit the ground running in a target driven environment
• Establishing relationships with fee earners (and/or senior management) in order to gain knowledge of their practice, clients and matters
• Strong verbal and written communication interpersonal skills
• Organisational skills with excellent attention to detail
• Maintaining a positive attitude and resilience in challenging situations
• Ability to work under pressure to tight deadlines (on occasion overtime may be required)
• Knowledge of ‘Aderant’ accounting software would be advantageous but is not essential

Our Culture

Our culture is unique among law firms – both in what we expect from our people and the way we create value in the industries we serve. We empower our people, expect commitment and excellence, and celebrate when we achieve it.

Our values are at the heart of everything that we do and define Wiggin as a workplace: being visionary, authentic, unified, responsible and excellent across-the-board.

There isn’t a typical Wiggin person. We aim to build teams that are diverse in thought, perspective and experience to provide a more rounded service to our internal and external clients.

We operate a discretionary hybrid working model allowing 2 days per week working from home. We offer an attractive remuneration package including 25 days holiday (plus birthdays off), private medical insurance, permanent health insurance and more from your first day of employment.