Reward Operations Specialist

Croydon, England, United Kingdom

1/9/2025

Job Title Reward Operations Specialist

Location: CHANEL Head office, London

Reports to: Regional Head of Reward

Contract: 1 Year Fixed Term Contract

Your role @CHANEL:

We are seeking a detail-oriented and analytical Reward Specialist to join our People & Organisation team. This role is crucial in ensuring that our compensation and benefits programmes are effectively administered and aligned with company goals and industry standards. The ideal candidate will have a strong understanding of benefits administration, compensation structures and data analysis. The role will also be supporting key Compensation and Benefit processes like pay review and bonus, grading and salary benchmarking.

What impact you can create at Chanel:

• Oversee the daily operations of compensation and benefits programmes, ensuring accurate and timely processing.
• Be first point of contact for all compensation and benefit related queries.
• Manage end to end benefits administration, including health insurance, fleet, service awards, cycle scheme and other employee benefits.
• Propose innovative ways to manage benefits to improve efficiency of operations.
• Be able to integrate information from various sources including HRIS (Workday preferred).
• Assist the Reward Manager during the annual salary review process, including performance management, budgeting, forecasting, and implementation of salary adjustments and bonuses.
• Support with the preparation of all annual salary surveys.
• Run reports on job evaluation and assist with grading requests.
• Provide analytical / reporting support for performance management, talent and well-being.
• Work closely with the People Solutions and Finance teams to ensure accurate data management and reporting related to compensation and benefits.
• Provide ad-hoc analytical support as required.
  
  
  

What you will bring to the role:

• Proven experience in compensation and benefits administration.
• Intermediate to Advanced Excel skills (Lookups, nested IF Functions, Pivot Tables).
• Strong understanding of benefit structures, benefit administration, and regulatory requirements, including data protection.
• Excellent analytical and problem-solving skills.
• Proficiency in Workday is an advantage.
• Excellent communication skills with the ability to effectively present information to various audiences.
  
  
  

You are energised by:

• Working in a highly collaborative environment
• Being a part of a passionate team with a common goal
• Being curious and open to learn, identifying solutions and new ways of working
• Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
  
• Restoring Nature and Climate
• Investing in Circularity
• Advancing dignity and opportunity
• Promoting the autonomy of women
  
  

What you will gain from this experience:

• Opportunity to work with the most well-known luxury Global brands
• Expand your knowledge in the area of Compensation and Benefits
• Opportunities to elevate your reporting skills
  
  
  

Benefits At CHANEL

Our employee benefits have been created to support you across your professional and personal life by offering you:

• Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
• Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
• Platforms: Multiple Platforms to support across Wellbeing
• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
• Benefits are eligibility dependant and subject to change at any time
  
  
  

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.