Job Description
Sales Assistant - M&S - Derriford Hospital
Contract Type: Permanent
Working hours: You'll be asked your preference in the 1st round of interviews, but we have two roles available:
Job A) 21.5 Hours a week (3 x 7.5hr Shifts) - Shifts are scheduled 4 weeks in advance and are either 0600-1300 or 1400-2100.
Job B) 8 hours a week, working Saturdays - Shifts are scheduled 4 weeks in advance and are either 0600-1430 or 1200-2030
Our teams work hard to make customer and colleague journeys in life possible, we offer our amazing products to everyone on any of life’s journeys. We are particularly proud of the great partnerships we have with M&S.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud to share their journey with us.
Based in our busy M&S Store at Derriford Hospital - the role is physically demanding, with an offsite store room, you'll need to be able to transport cages of stock, pushing them approx 200m between an external store room and our shop when either working delivery or finding stock or to refill the store.
What Being a Sales Assistant Is All About
- Delivering exceptional customer service experience on the shop floor and at service points putting the customer before task every time.
- Delivering ‘best in town’ standards through presentation, availability and keeping the store clean and tidy.
- Having great product knowledge to sell and recommend our products and services to customers.
- Proactively engaging with customers to understand their needs and make recommendations.
- Working as part of a winning Team: pulling together, you can adapt to what can be a changing fast-paced environment.
What Our Stores Would Love To See
Full training is provided for this role, but it would be great if you had the below skills:
- Strong communication and listening skills.
- Great organisation skills plus strong attention to detail.
- A passion for providing great customer service.
- Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.
How We Reward Our Teams
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Format of Business
Hospital
Shift Pattern
Flexible - Not Including Nights
Position Type
Permanent
Hours / Week
21.5
Full Time / Part Time
Part Time
Salary Up To
£11.50
County
Devon
Country
UK
Post Code
PL6 8DH