Sales Operations Analyst

JOB TITLE: Sales Operations Analyst

JOB LOCATION: Belfast (Hybrid working)

TERMS: Permanent, full time

THE JOB

The Sales Operations Analyst will play a crucial role in supporting the sales team and the wider business by providing analytical insights and operational support. The ideal candidate will possess strong analytical skills and advanced proficiency data analytical & Sales processing software, to help drive sales performance and enhance operational efficiency.

WHAT WILL YOU BE DOING?

• Analyse sales data to identify trends, opportunities, and challenges; provide actionable insights to the sales team.
• Work with finance to work and maintain sales reports and develop further.
• Develop and streamline sales processes with a focus on continuous improvement of both efficiency and effectiveness.
• Collaborate with cross-functional teams to gather and manage data related to sales activities, forecasts, and performance metrics.
• Manage day to day relationships with 3rd party provider of key sale tools and platforms and work with them to deliver key improvements.
• Support the implementation of sales technologies and CRM tools to enhance operational workflows.
• Prepare detailed presentations and reports for management and sales leadership to aid in decision-making.
• Participate in training and onboarding of sales personnel regarding tools and processes.

WHAT WILL YOU BRING?

• Proven experience in a Sales Operations role or similar position with a significant focus on data analysis and process improvement.
• Strong analytical skills with the ability to interpret complex data sets and present findings clearly and implement actions from this.
• Proficient in Microsoft Excel (including functions, formulas, pivot tables, and data analysis tools) experience with other data visualization tools (Power BI, Microsoft Dynamics Etc.) is a plus.
• Familiarity with CRM systems and sales analytics and processing software (e.g. PSI, Salesforce) is advantageous.
• You are self-sufficient, a self-starter and work well independently but can also work well collectively with a team.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with various stakeholders.
• Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.
• A proactive and adaptable mindset with a keen problem-solving ability.
• The ability to deliver continuous improvement and streamline processes which will enable more efficient and automated workflows across the department

IS FIBRUS FOR ME?

At Fibrus, we put our people first! As award winners in Advancing Diversity in the Workplace at the 2023 Women in Business awards and having recently been awarded the Investors in People ‘We invest in People’ standard accreditation, we are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility.

We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare. We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption.

As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain!

We’re building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose!

HOW TO APPLY

To apply to join the Fibrus family, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Fibrus. #Fibrus

At Fibrus we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.

All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications.

Fibrus and Viberoptix (our partner organisation) belong to the Infracapital group of companies and operate as Fibrus Networks Ltd, Fibrus Networks GB Ltd and Viberoptix Ltd. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information.