Sales Operations Manager

London, England, United Kingdom

11/11/2024

– Join a mission-driven team and help create lasting social impact

We're looking for a Sales Operations Manager on a 12 month FTC to lead our sales operations, accounts receivable, and contract processing teams as part of Social Value Portal's growth journey. With competitive pay up to £55,000, hybrid work options, private medical insurance from day one, and 25 days of leave plus your birthday off, this is a rare opportunity to make a meaningful difference. Click to Apply!

About Us

Social Value Portal (SVP) is the UK leader in measuring and reporting social value. Since our launch in 2014, we've delivered over £47bn in social value, supporting people, places, and the planet to thrive. Our award-winning platform, consultancy services, and training academy are driven by our mission to unlock £100bn in social value. Join our inclusive, innovative team and help us reach this ambitious goal.

The Role

As Sales Operations Manager, you'll oversee all aspects of sales operations. You'll also lead the accounts receivable and contract processing functions, bringing together these critical functions to streamline efficiency. With 2-3 days in the London office and the remaining days remote, you'll work closely with cross-functional teams to support growth and enhance operational effectiveness.

What We Offer

• Competitive salary up to £55,000.
• 25 days holiday, UK bank holidays, and your birthday off.
• Private medical insurance starting day one.
• Flexible hybrid working from our London office.
• 6 paid volunteering days each year.
• Access to cycle-to-work and electric vehicle schemes.
• Enhanced parental leave, life assurance, and an ethically invested pension.
• Annual learning and development budget to support your growth.
  
  

What You'll Do

• Lead the day-to-day operations of the sales operations team responsible for processing sales orders to managing accounts and supplier contracts. Developing and defining processes for improvement to enhance customer satisfaction.
• Lead the accounts receivable team, ensuring timely invoicing and prompt collections.
• Monitor aged receivables and work closely with the business to mitigate risks, resolve discrepancies, and optimize cash flow.
• Oversee the supplier contract (CAF) processing team, ensuring compliance with organisational policies, contractual requirements and accurate forecasting and release of contracts
• Lead initiatives to enhance data accuracy and integrity in Salesforce, optimising the tool's usage for forecasting, reporting, and customer relationship management.
• Implement process improvements to optimise operational efficiency.
• Collaborate across teams to align CRM systems and improve data accuracy.
  
  

What You'll Bring

• Proven experience in a Sales Operations management or leadership role within a SaaS environment.
• Advanced proficiency in Salesforce and Excel (including VLOOKUP and pivot tables).
• Experience developing and implementing sales operations and best practises.
• Analytical mindset with a track record of process improvement with strong problem-solving ability.
• Team leadership skills and a proactive approach to managing workflows.
  
  

Join Us

At SVP, we embrace diversity and actively work to create an inclusive workplace. We welcome applicants from all backgrounds and provide opportunities for growth, a supportive culture, and a place where your voice matters.

Click to Apply and make an impact with us!