Sales Support Coordinator

Wellingborough, England, United Kingdom

1/14/2025

Emplas is one of the UK’s largest window and door fabricators. As a manufacturer of double glazing we partner with leading window systems suppliers, and offer some of the industry’s most technically advanced low maintenance and energy efficient aluminium and U-PVC windows and doors. Being both upvc window manufacturers and aluminium window manufacturers, we work with the trade, new build, social housing and educational sectors since 1979, our reputation is built on service excellence.

We are a hard-working team who work to our values of integrity, teamwork, determination, excellence and pride, to achieve our purpose of improving Britain’s homes.

Position:

We are looking for a Sales Support Coordinator to provide assistance to the Sales and Marketing team, dealing with customer enquiries, producing analytics and supporting sales managers.

You role will include:

• Dealing with all customer enquiries received through various sources; website, phone, email, website etc.
• Update customer details, bulletins, product information.
• Sending required brochures and marketing material to existing and prospective customers.
• Stock orders for brochures and customer support material.
• Provide support and assistance to Sales Managers.
• Update sales reports
• Typing & compiling reports, presentations (PowerPoint) and general correspondence for use at senior management/board level.
• Creating and updating any quote/order information for customers.
  
  

Requirements:

• 2-3 years’ experience within a customer service / sales and marketing role or similar.
• Window Designer Software experience preferred.
• Proficient and professional telephone manner.
• Excellent organisational and planning skills.
• Excellent IT skills, Microsoft, Word, Excel and Outlook.
• Ability to work in a fast-paced, often changing environment.
• Be professional and confident communicating with stakeholders and customers at all levels.
• Natural problem solver, finding solutions independently.
  
  

Other information:

In return, we offer:

Salary: £28,000 per annum

Working hours: Monday - Friday, 8:30am – 5:00pm (40 hours per week)

Benefits:

• Birthday off
• Salary sacrifice schemes *
• Access to Instant Discounts Portal
• Recognition Awards
• Length of Service Rewards
• Employee Assistance Programme: 24/7 helpline & face to face counselling
• Workplace Pension
• Social Events
• Training opportunities
• subject to terms and conditions
  
  

Thank you for your interest in working for Emplas. Unfortunately, we cannot provide visa sponsorship at this time. All applications must have the right to work in the UK to be considered. Strictly no agencies.

We welcome applications from everybody regardless of gender or age and from any and all backgrounds.