Scheduling Support (FTC)

Aylesford, England, United Kingdom

12/11/2024

• This role is a 12 month FTC to cover maternity leave**
  
  

Do you have a strong customer service background?

Are you organised with a keen attention to detail?

If this sounds like you, then you’ll want to learn more about this opportunity…

We want to be the water company people want to be supplied by and want to work for.

We are looking for a Scheduling Support to join our team on a fixed term basis. As Scheduling Support you will initiate, plan and monitor works through to completion for field teams in an efficient manner. You will use your organisational skills to make sure all necessary work information packs, plant and streetworks notices are available.

You’ll grow a career with a meaningful purpose. Be you, belong and be valued.

• Come to work to be safe, valued, and trusted.
• We’ll encourage you to create and pursue new opportunities for personal growth.
• A place to be the real you, build deeper connections and enjoy a sense of belonging.
• Be invested in helping us to create a sustainable water supply for now, and in the future.
  
  

What will you be accountable for?

• To co-ordinate works with customers ensuring they are kept up to date with any changes or variations that occur.
• Assigning field staff work based on operational and commercial requirements, work priorities and field team workloads.
• Preparation of daily work information packs for contractors, gangs and plumbers.
• Ensure all scheduling tools used are up to date with team briefs, training, annual leave so ensuring accurate schedules of customer appointments and management of resource.
• Organise reinstatement to meet deadlines set by customers and Street-works notices.
• Arrange and close street-work notices inline with Highway requirements preventing financial penalty.
  
  

What do you bring to the role?

• GCSE’s at Grade C/4 (or above), including Maths and English.
• Strong organisational and communication skills. The ability to work as part of a team under pressure in a fast paced environment.
• Knowledge of Maximo, Business objects, Hi affinity GIS/Geofield would be advantageous.
• Strong customer services skills.
• Previous scheduling experience would be a benefit.
  
  

What can you expect from us?

• Excellent Stakeholder pension scheme, up to 10% employer contribution.
• 5 weeks holiday plus bank holidays, increasing to 6 weeks with length of service.
• Flexible annual leave policy to buy or sell holiday leave.
• Paid volunteering days.
• Cycle to work scheme.
• Health cash plan.
• Life assurance.
• Wellbeing related benefits.
• Electric Vehicle salary sacrifice scheme.
  
  

Everyone needs water, South East Water welcomes everyone

We understand that the communities we serve are made up of different types of people. We believe that creativity comes from having diverse perspectives, rather than everyone being the same. That's why we are excited about promoting inclusivity in terms of age, race, gender, ethnicity, religion, and identity. We are committed to providing equal opportunities and fair treatment to everyone throughout the recruitment process, employment, and advancement at South East Water.

What can you expect from your recruitment?

• To apply for this position, please submit your CV on our careers website.
• Unfortunately, we are not able to offer sponsorship for this role.
• It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
• Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.
• If you require assistance / adjustments to engage with our recruitment process and to ensure you're able to compete on equal terms, please contact the recruitment team via recruitment.jobs@southeastwater.co.uk
  
  

If this sounds like the opportunity you’ve been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.