Seasonal Till Assistant

Belfast, Northern Ireland, United Kingdom

11/1/2024

Application Deadline: 8 November 2024

Department: Retail

Location: Belfast

Compensation: £12.00 / hour

Description

Diversity matters
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role
In this role, you'll be the final point of call for customers, ensuring seamless cash and card till transactions and finishing their shopping journey with a smile. You'll be expected to offer recommendations from the till point, and make sure every customer leaves with a lasting positive impression of LUSH, ensuring return custom.
With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.


Key Information

Hours available: 8-32 hours per week

Application Deadline: 8.11.24

Interview Date: Ongoing from 11.11.24

Training: Week commencing 18.11.24

Start Date: From 18.11.24

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.


• provide a seamless till transaction in a very fast paced, energetic environment.


• Engage with customers at till point to validate their purchases and provide recommendations.


• Maintain a clean and tidy till point.


• Support the store's sales targets by promoting products creatively at till point and offering samples

Skills and Experience

Customer Experience: Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Till Assistant, your crucial role significantly contributes to infusing this warmth into every customer interaction and making it memorable.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Till assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success during the holiday period.

Energetic Pace: Dealing with large volumes of customers coming through till point is part and parcel of Christmas at LUSH. The ability to maintain a positive attitude with every customer while ensuring speedy delivery and transactions is crucial.



Benefits

• Holiday allowance


• 50% discount on Lush products and spa treatments


• Profit-based bonus


• Complimentary spa treatment*


• Pension scheme


• Paid day off for your birthday


• Cycle to work scheme


• Discounted rail and bus season tickets


• Employee assistance programme


• 6 months' full pay for parental leave (primary caregiver)*


• Financial childcare support on return to work*


• Flexible working

*qualifying period & hours required