Senior Account Director

The Home, United Kingdom

12/14/2024

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.

You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.

At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of. Join us and discover how our people write our story.

Main purpose of the role & responsibilities in the business:

Our vision is to create a world-class business development and delivery capability for Kainos, fuelled by a diverse range of highly talented and motivated professionals working collaboratively and innovatively to ensure we continue our growth trajectory.

We do this via an open and supportive environment where colleagues can share information, learn from one another and excel in their own career. With consistent ways of working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings.

As a Senior Account Director (Leader) in Kainos, you will be part of the Healthcare Senior Leadership team and will be responsible for running and developing a number of accounts. This includes account planning & strategy, account management execution, business development, delivery, risk & quality assurance, executive reporting, financial operations, people allocation and talent development.

Your Key Responsibilities Will Include

• Setting the direction, priorities and plan for named account(s) in agreement with the BU Leadership Team, regularly reviewing against measurable objectives including sales, revenue and margin quotas.
• Developing and maintaining a broad number of strong senior client relationships to understand their issues and opportunities, utilising senior Kainos staff to gain higher level access.
• Ensuring timely winning and contracting of new business to align with sales and revenue targets, as well as maintaining a smooth staffing profile.
• Leading all aspects of the operational running of the account(s) including full responsibility for business development, commercial performance, forecasting and cashflow.
• Leading the planning, preparation and execution of pursuit plans for major strategic deals
• Proactively investigating, understanding and reacting to the specific dynamics of their clients; similarly understands political, economic and technology trends and implications for the client, all with a view to developing additional business.
• Ensuring risk management and reporting on an ongoing basis with active quality assurance.
• Effectively communicating the direction and progress with Staff, BU Leadership Team and client where appropriate.
• Developing of and adherence to Group People strategies to engage, develop, retain and attract the top talent in the market.
• Ensuring Kainos company culture, modelling behaviours and values that exemplify the affiliative company culture are adhered to and maintained.
  
  

Minimum (essential) Requirements

• Leading major client engagements for services business.
• Leading pre-sales/business development activities and bids within the UK public sector
• Fostering strong and appropriate relationships with senior stakeholders.
• Balancing multiple areas of responsibility simultaneously.
• Ability to lead, grow and motivate effective teams.
• An appreciation and knowledge of technology delivery, agile methodologies, etc.
• Ability to plan and meet deadlines in accordance with business requirements.
• Highly knowledgeable of the following areas: People, Culture & Talent Development, Finance, planning and evaluation, business development.
  
  

Desirable

• Experience in delivery of large-scale engagements in the healthcare sector
• Builds a strong business network in the healthcare sector
• Business development success establishing net new clients
• Experience of selling digital services of scale and complexity (£multi-million) for at least five years in a previous role
  
  

So what are you waiting for? Let’s write the next incredible chapter of our story together.

Embracing our differences  

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.   We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.