Senior Azure Engineer

As the UK’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe and environmentally sustainable energy supply. We are more than ever looking for ways to innovate and modernise our approach to energy regulation. We are building a Digital, Data and Technology (DDaT) driven organisation at Ofgem, and we need the best people involved to help us provide our customers with outstanding experiences at the right cost.

As an Azure Engineer, you’ll play a vital role in supporting and developing the Ofgem Azure platform. Working as part of a team of infrastructure specialists, you’ll build, administer, support, and maintain solutions, including new services and the migration of existing services to the Cloud. You’ll ensure services are integrated, delivered, and operated effectively, working proactively to resolve technical problems as they arise. This is high profile work that will contribute to a smarter and more secure energy environment.

You’ll have experience as an Azure engineer using core Azure Services, and of Microsoft Azure Operational and Monitoring tools management. You’ll also have demonstrable knowledge of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in Cloud and hybrid environments. On a personal level, you’ll be an effective decision maker capable of delivering at pace. You’ll be committed to changing and improving the service to best suit Ofgem’s needs, and the needs of our customers. Most importantly, you’ll be a person passionate about ensuring that everyone in the UK has access to reliable, affordable, sustainable energy.

This is an exciting opportunity to join a dynamic team testing the boundaries of energy regulation in the UK, and to take your career to the next level.

We welcome candidates from all backgrounds, and especially welcome individuals from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome.

Job Description

Key Responsibilities

As a Senior Azure Engineer you will have a strong background in cloud computing, specifically with Microsoft Azure, and will be responsible for designing, implementing, and managing cloud-based solutions. This role requires a deep understanding of cloud architecture, security, and best practices.

Senior Azure Engineers work closely with other IT professionals and stakeholders to ensure that our cloud infrastructure is robust, scalable, and secure. You will have excellent problem-solving skills and be able to work independently as well as part of a team.

At this level, you will:

• Design and implement Azure cloud solutions.
• Manage and monitor cloud infrastructure.
• Ensure security and compliance of cloud environment.
• Automate cloud operations and workflows.
• Troubleshoot and resolve cloud-related issues.
• Collaborate with IT and business stakeholders.
• Optimise cloud performance and cost.
• Develop and maintain cloud documentation.
• Provide technical support and guidance.
• Implement and support disaster recovery and backup solutions.
• Conduct/remediate regular security assessments.
• Ensure high availability and scalability of systems.
• Monitor and analyse system performance metrics.
• Collaborate with development teams for cloud integration.
• Provide training and support to team members.

Key Outputs and Deliverables

• Proactively resolve technical problems, ensuring that security solutions continue to meet business requirements taking accountability for actions taken and decisions made.
• Work with technical architects to translate architectural designs into operations.
• Work with our Security Engineers in the design, development and enablement of automated monitoring processes, supporting the implementation of (Security Information and Event Management) and network analysis tools, techniques and procedures to ensure stability, reliability and security.
• Use Continuous Integration, Continuous Delivery, and Infrastructure as Code to automate the deployment of resource stacks and associated configuration for the DevOps community in Ofgem.
• You will respond to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation.
• You will identify the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users.
• You will investigate faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures.
• You will work collaboratively to ensure that a set of IT products, suppliers and vendors come together to deliver an IT service.
• You will update and maintain technical documentation.

Person specification

Essential Criteria

• Extensive experience as an Azure engineer using core Azure Services. (Lead criteria)
• Microsoft Azure Operational and Monitoring tools management.
• Understanding of Microsoft Identity and Access Management products such as Entra ID, Entra ID Connect, Conditional Access, SSO protocols and Active Directory Domain Services.
• Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments.
• Deployment orchestration and configuration management tools (Azure DevOps, Jenkins, Chef, Puppet, Terraform, Kubernetes).

Desirable Criteria

• Microsoft Azure Platform as a Service product, such as Azure SQL, Azure Kubernetes Service (AKS), Synapse Analytics, App Services & Function Apps.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Changing and Improving
• Communicating and Influencing

Technical Skills

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack and Role Profile attached for full details.