Senior Business Analyst

Position Summary

The position contributes to the company’s success by acting as a bridge between the business problems and the technology solutions. The Senior Business Analyst’s role is someone who analyzes organizations, designs its processes and systems, and assesses the business model and potentially its integration with the selected technology. The Senior Business Analyst will be a key leader in improving the quality of the services being delivered. The Business Analyst will support the development of training material, participate in the customer implementation, and provide post-implementation support. Our ideal candidate will have significant exposure to CLM software implementation, contract management, and documentation of business processes and software requirements over several years.

Summary Of Key Responsibilities

• Prepare accurate and detailed requirement specifications documents, user interface guides, and functional specification documents.
• Communicate effectively with external clients and internal teams to deliver product’s functional requirements.
• Document the acquired results of analysis and workflows as well as obtain sign-off from the appropriate client.
• Capture detailed notes and action items for meetings.
• Design and execute test scripts and test scenarios.
• Coordinate with the business unit who perform testing, validating, evaluation of new applications and functions, and determine issues.
• Identify issues that could impact scope and work with the project manager to identify solutions.
• Manage any change requests related to the working project plans daily to meet the agreed deadlines.

Desired Skills And Experience

• 5+ years of business process analysis experience
• Experience in consulting on software implementations involving integrations and customization at large Fortune 1000 companies, preferably with CLM, CRM or ERP systems.
• Hands-on experience/configuration skills with Contract Management processes and one or more solutions (e.g. Conga, Agiloft, Ironclad, ContractPodAi, Malbek, IntelAgree and Icertis.)
• Exposure to contracting or contract management as a Legal professional, or knowledge of Contract Management processes and solutions is preferred.
• Experience in documenting business processes, use cases, and software requirements.
• Advanced skills in MS Office including Word, PowerPoint, Visio, and Excel
• Exceptional communication skills (including relationship-building, conflict resolution, and presentation skills)
• Minimum of 4 years of resource, communication, issue/risk, scope management
• Bachelor’s degree in business administration, Engineering, Computer Science, or any related field from an accredited institution
• Preferred platform experience: Salesforce and/or ServiceNow

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.