Senior Client Services Manager

Walsall, England, United Kingdom

10/6/2024

Department: Accounts

Location: Walsall

Description

At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after our people will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.

By joining DJH we'll be with you at every step, as you grow and develop and build a fantastic career. Together, we'll achieve great things.

Let’s talk about the role

As Senior Client Services Manager, you'll be fully immersed with our experienced accounts team, working with directors to provide great advice clients. Life will be fast paced, engaging, creative and rewarding.

It's a great opportunity to develop and progress within a forward-thinking and fast-paced firm. You'll:

• Manage and look after your own vibrant and diverse client portfolio.


• Cultivate long-lasting relationships becoming the go-to for clients.


• Lead a team, overseeing the production of the work to deliver a fantastic service.


• Work collaboratively with directors and other departments to support the overall delivery of services to your portfolio.


• Wow clients daily, getting to know their business to deliver great experience.


• Contributing to our growth by retaining existing clients and building relationships with potential new clients.


• Undertaking larger, more complex assignments with the support of the wider Accounts team.


• Reviewing processes and implementing more efficient ways of service delivery.


• Coach, develop and lead the accounts team and line reports.

Let’s talk about you and your skills…

Hungry for a new challenge, you'll:

• Be ACA / ACCA qualified.


• Have practice experience as a Manager.


• Have worked with a range, including owner-managed businesses.


• Be tech-savvy, with a knowledge of CCH desirable.


• Be a superb leader that energises those around you.


• Thrive in a collaborative and progressive environment.


• Love getting to know people and be a fantastic communicator.

Let’s talk benefits…

Here's a few reasons to come and join us, but you'll find loads more once you get your feet under the table:

• Competitive salary


• Generous holiday allowance


• Flexible hybrid working


• Fully funded study


• Tailored learning and development


• Company pension


• Health MOTs


• Mental health support


• A fully loaded wellbeing, social & community calendar

Together we achieve great things for our team, clients, communities and the planet. You can read more about life at DJH here.

If you're ready for a new challenge and this role with us as a Senior Client Services Manager sounds good, then what's stopping you? Apply today!