Senior Communications Consultant

Milltown Partners is a global advisory firm working with influential organisations and individuals on the communications and public policy challenges that define their reputations. We are looking for a Senior Communications Consultant who has at least 6 years of strategic communications experience under their belt and is looking for their next opportunity in an exciting consultancy with a technology-centric client base.

THE SENIOR COMMUNICATIONS CONSULTANT ROLE

Senior Consultants are the driving force behind our work. They are trusted advisors who are able to shift the reputation of our clients, in line with agreed strategy and priorities. They drive work across the whole team in a way that makes the most of everyone’s skills and experience, supporting more junior colleagues to develop and deputise for Directors and Partners.

Reputation strategy: drawing on deep knowledge of channels and audiences to identify how best to position clients and tell their story

Partnering with client team leads to set the strategy and priorities for client work

Creating integrated communications plans to guide the execution of the agreed strategy

Applying your experience to deliver strategies and tactics to reach target audiences on appropriate channels across a breadth of client sectors

Designing and interrogating client asks and designing research briefs to ensure that all advice is underpinned by insights

Tailoring the style and content of advice to meet the needs and expectations of individual clients

Going above and beyond the brief to suggest the most creative solutions

Advising: earning the trust of a variety of clients and providing recommendations that are understood and accepted

Advising in a variety of formats (written or verbal) and choosing the most effective format for the client, at the right time

Producing compelling written content and driving the execution of significant communications moments for clients (e.g. media briefings, speeches, owned channels and events)

Becoming an expert in any client that you work for by staying abreast of key industry news and trends

Drawing on a deep knowledge of audiences and channels to identify how best to position clients and achieve their communications goals

People Management: supporting the wellbeing of the team and encouraging everyone to perform, learn and develop

Creating project plans for client teams and ensuring work is delivered in a timely and high quality manner

Managing the work of junior colleagues, and supporting their professional development through coaching and mentoring

Encouraging continuous learning and development, including the delegation of tasks and the provision of constructive feedback

Line managing Analysts outside client teams, including setting development goals that enable them to perform at their best and stretch into new development opportunities

Contributing to the business: applying knowledge of how the firm and clients generate revenue to improve the quality of our advice and analysis

Applying knowledge of the commercial context in which clients operate to ensure our advice furthers their business objectives

Understanding how Milltown operates as a business (e.g. team profitability) and driving internal projects

Spotting growth and development opportunities for the business (e.g. finding new ways to help clients, ways to run teams efficiently or share knowledge internally)

Using personal interests and/or former experience to contribute to the continued growth of the business, both potential new business opportunities and development opportunities for the team

Contributing to a collaborative and inclusive work environment

Giving and receiving regular feedback to individuals at all levels in the firm

Actively seeking input or assistance from others and reflecting their contributions in the work

Demonstrating allyship to all colleagues

Supporting the wellbeing of everyone on the team

Must-have skills and experience

• Excellent command of written and verbal English language
• At least 6 years of corporate communications experience - either/or consultancy or in-house roles
• Demonstrable ability to take a strategic approach to assessing corporate reputation challenges and opportunities
• Understanding of different audiences and channels that make up the communications landscape
• Experience building advisory relationships with different stakeholders in order to deliver strategic counsel and insight
• Experience developing media strategies and interacting with journalists
• Experience of project management, including planning and delivering work against agreed goals, timetable and budget.
• Experience managing a team and delegating both upwards and downwards
• Intellectual curiosity to develop subject matter expertise in new topics, and share that with colleagues
• A highly motivated team member who values collaboration
• A desire to seek out feedback in order to learn and develop
• Commitment to contributing to a supportive and inclusive culture

What we offer in return

• Competitive and fair base salary determined through annual industry benchmarking
• Discretionary twice-yearly bonuses
• Professional development opportunities, with access to both expert professional coach and internal training
• iPhone and Apple MacBook
• 26 days annual leave, plus English Bank Holidays
• 4% employer pension contribution
• Private healthcare insurance with Aviva for yourself and children
• Access to 24/7 mental health support and counselling through company insurance
• Annual eye test and annual flu jab
• ClassPass membership
• Income Protection insurance
• Death in Service insurance
• Variety of team events, such as charity socials, external speakers and firm celebrations
• Selection of breakfast foods and snacks, plus a team lunch every Thursday in the office