Senior Communications Manager (9-12 Month FTC/ Secondment)

Isleworth, England, United Kingdom

12/20/2024

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

What You'll Do

This role will work directly with senior stakeholders as part of their leadership team to understand local business strategy, connect it to the wider corporate agenda and translate it into a set of communications priorities that reflect the tone and focus of CSG. You will be the key lead on relationships with Group Comms, Marketing, HR and other key areas across SKY.

You will be responsible for creating a measurable strategy, plan and comms activity plan for the whole of CSG and working closely with the Strategic comms Advisors to translate this into local activity. You will take the lead on creating and managing the CSG wide story, the leadership communications rhythm and for leading on a range of cross-CSG projects. The role requires an in-depth understanding of the target audience, a flexible and 'can do' approach and the ability to work with, and advise, stakeholders on how best to deliver those priorities using data and insight.

What You'll Bring

• Must feel confident in giving feedback, challenging and have the ability to offer a creative and innovative view, using data driven insight to support this.
• Excellent judgement and relationship skills are essential, as well as excellent writing skills and experience in developing creative ideas, digital and online channels.
• Be able to produce quality content, quickly and where required, brief suppliers to do the same.
• Strong relationship and stakeholder management skills
• Excellent verbal and written communication skills - especially copy writing
• Experience with digital / online channels or social media
• Excellent planning skills
• Creative flair and ability to look at things differently
• Resilience and tenacity to deliver in a fast-paced, often changing and challenging environment
• Ability to quickly understand complex business areas and build effective and fit for purpose communications
• Focused on business outcomes rather than outputs and coming up with strategies that deliver a measurable impact
• Ability to quickly build business acumen - understanding the business strategy and proactively spotting opportunities to come up with solutions to support
• Strategic thinking and advisory skills
  
  

Team overview:

Customer Service Group

In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our

customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same.

The Rewards

There's one thing people can't stop talking about when it comes to : the perks. Here's a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences
  
  

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your Office Base

Happy to consider candidates from any UK Site

Inclusion

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.