What will you be responsible for ?
- Ensure timely payments from partners by proactively following up on overdue balances, resolving any underlying issues with a problem-solving approach, and striving for mutually beneficial resolutions.
- Handle invoices, credit notes, and accruals in Workday and our in-house billing systems, ensuring efficient operations for partners, affiliates, and intercompany transactions.
- Keep our ledgers tidy, accurate, and up-to-date, and ensure bad debt provisions are always accurate.
- Dive into the dynamic world of KYC and credit checks for our new partners, ensuring we build strong and trustworthy relationships.
- Engage with our credit insurers to secure vital credit insurance cover to improve our risk management strategies.
- Allocate payments, prepayments, and deposits.
- Set up and maintain partner records in our systems, ensuring accuracy of billing.
- Collaborate with our Commercial teams to foster alignment and drive our business growth.
- Get hands-on with important metric reports and controls to provide insights that will help craft our strategic direction.
- Contribute to the evolution of Skyscanner’s credit policy, ensuring we adapt to the ever-changing market landscape.
- Take part in exciting transformation projects to boost the efficiency of our sales ledger and onboarding processes.
What the job entails ?
- Receivables Management: Meet monthly cash collection goals, minimising bad debt exposure across different currencies.
- Debt Collection: Proactively manage debtor accounts through calls and emails, ensuring timely payments and regular follow-ups.
- Client Collaboration: Work closely with Account Managers to resolve overdue or disputed accounts and maintain strong client relationships.
- Dispute Resolution: Investigate account disputes, advancing unresolved issues to the Account Managers and Directors as needed.
- Credit Assessments: Evaluate the creditworthiness of new and existing clients to establish credit limits and payment terms.
- Account Setup: Ensure all client accounts are accurately set up with complete details in the system.
- Banking & Cash Allocation: Assist with banking operations and ensure accurate allocation of incoming payments.
- Credit Card Reconciliation: Manage the reconciliation and allocation of credit card payments.
- Credit Control Letters: Issue notices such as 7-day reminders and final warnings and initiate legal action where necessary.
- Customer concerns: Address customer concerns regarding billing to maintain positive relationships.
- Journals: Process credit and debit journals, keeping financial records accurate and up to date.
What we are looking for ?
- We're seeking a dynamic problem-solver with outstanding organisational skills, ready to handle competing priorities and thrive under tight deadlines.
- Strong analytical skills are a must, your ability to derive insights from data will be key to our success.
- We want a proactive and ambitious individual who’s eager to make a tangible impact and explore growth opportunities across teams.
- Strong analytical skills and attention to detail.
- We're seeking a creative problem solver who is willing to question conventional wisdom and bring in new concepts.
- Outstanding communication and interpersonal skills to build relationships with the wider finance team and other collaborators like Commercial and Legal colleagues.
- Experience in sales ledger tasks such as onboarding new customers, billing, collections, and reporting.
- Experience with compliance and control processes.
- CICM qualification would be beneficial but not a pre-requisite.