Senior GAP Administrator

Glasgow, Scotland, United Kingdom

1/12/2025

The Vacancy

Our Governance, Administration and Projects (GAP) department is a dynamic team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service to local authorities administering the Local Government Pension Scheme (LGPS).

We currently have an exciting opportunity to join this department as a GAP Administrator, within our Actuarial Public team in our Glasgow Office.

What will your role look like?

You’ll work with client facing consultants to deliver first class administration assistance to our LGPS clients.

You’ll Do This By

• Leading on the delivery of administration exercises for LGPS clients, for example by carrying out non-standard LGPS calculations or reviewing the work of others.
• Proactive workflow management including overseeing colleagues, liaising with consultants and clients on delivery, reporting on progress against targets and supporting with training and coaching of staff.
• Carrying out and checking standard LGPS calculations using LGPS administration systems, for example deferred benefit and benefit aggregation calculations.
• Producing or developing process notes for standard LGPS calculations, contributing to the continuous improvement of administration processes and identifying efficiencies
• Supporting consultants as required with the delivery of administration advice and services
• Identifying and highlighting any resource issues within the team, taking action to address such issues in the first instance or liaising with GAP Team Leader and Consultants.
• People Manager responsibilities for administrators within the GAP team, including (but not limited to) undertaking year-end prosper conversations, supporting learning, leading and supporting career development, managing performance and supporting welfare.
• Adhere to the firm’s Information Security standards, policies and procedures
  
  

To enjoy and succeed in this role, you will have:

• Experience of LGPS, or equivalent private sector, administration best practice.
• Experience within Pensions Administration.
• Strong organisational skills with proven ability to effectively plan and prioritise work.
• The ability to work effectively as part of a team, at times as a leader.
• Excellent attention to detail.
• Proven and effective communication skills.
• An enthusiasm for keeping up to date with developments in the pensions industry.
• A strong track record of successfully managing or supporting in the management of a range of projects.
  
  

In addition to a competitive salary and access to our profit share scheme, we offer:

• A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
• A collaborative and encouraging work environment where your thinking and ideas are encouraged.
• On site mental health and wellbeing assistance.
• A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
• Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
• Hybrid working so you can enjoy the positive wellbeing of working from home as well as the benefits of meeting colleagues in our sociable, modern office environments.
  
  

We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from all persons, which includes but isn’t limited to age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.

About Us

Together, we’ve been building better futures for over 100 years. For our people, our clients and their people, our communities and the environment.

We thrive on tackling complex problems. And we believe those problems are best solved by diverse teams – diverse in skills, approaches and backgrounds. Our independence lets our people be themselves and think freely, while working in a collaborative, supportive environment. We love innovative, independent thinking and want everyone to share their ideas.

Working alongside employers, trustees and financial services institutions, we offer pensions, investments, benefits and risk consulting services, as well as data and technology solutions. With over 1000 employees and counting, we’re one of the leading consultancies in our field and are proud to be recognised by numerous industry awards.

We’re committed to developing our people and encourage everyone to carve out their own career path. We’ve many colleagues who started out in one team in the business and have ended up somewhere completely different, having had the chance to develop new skills and explore new passions.

We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from people from all backgrounds, which includes but isn’t limited to: age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.

Our hybrid working model offers the best of both worlds – home working as well as a fun, collaborative office environment - meaning flexible working patterns to accommodate individual needs. Find out more about our careers here .

If you need any assistance in relation to a personal requirement, medical condition or neurological difference during our selection process then please let us know.

Together, we can make this the best job you’ll ever have.

We Offer

Our culture

We live and breathe our four values – friendly, confident, partnering and straightforward – and genuinely care about out people, clients, community and the environment.

Job satisfaction

Every employee can genuinely make a difference and contribute towards achieving our purpose – together, building better futures. Whether that’s helping our clients build more secure financial futures, using your 3 days volunteering or helping us reduce our carbon footprint.

Reward and wellbeing

We offer competitive salaries, a share of company profits and an award-winning benefits package. We also take your mental, physical, social and financial wellbeing seriously, both in and outside of work.

Flexible working

We trust our people to work in a pattern that suits their circumstances with a healthy balance of home and office working.

Latest technology

We use the most up-to-date technology and software to match our ground-breaking business solutions that make life easier for us and our clients.

Career development

There is no linear path – learning opportunities are plentiful and empower you to carve out your own career.