Senior Homeless Prevention Officer
Company
Location
Southampton, England, United Kingdom
Posted At
12/23/2024
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Description
An exciting opportunity has become available to join the Welfare Rights and Money Advice Team, as a Senior Homelessness Prevention Officer.
The Welfare Rights and Money Advice Team work with council tenants providing advice and assistance on benefit entitlement and challenges, budget planning and options on debt resolution. The team offers free, confidential advice and support to council tenants.
About The Role
In this role, you will use your skills and knowledge to assist tenants in making applications and providing tailored advice around their financial circumstances. This will involve case working with customers who can be in very difficult situations and can involve relaying complex information to a diverse customer base.
You will also be responsible for the line management of the Welfare Advice and Money Team. Working together in the design and delivery of training and information sharing across Housing and other agencies. You will be expected to build good working relationships with related service areas such as the Customer Payment and Debt Team, Housing Management Teams, Homelessness, as well as external agencies.
This role involves organising the day-to-day work of the Welfare Rights and Money Advice Team and deputising for the Allocations and Advice Manager in her absence.
The attached job description provides further details on the key accountabilities, responsibilities, and person specification for the role.
What We Can Offer You
Here at SCC we have a range of different perks and benefits, a few examples can be found below.
Contact details for informal discussion:
For further information and details regarding the position, please contact the service lead for Housing Needs and Welfare, by emailing Maria.Byrne@southampton.gov.uk
Email
Recruitment contact details:
Tel: 023 8083 4033
For More Information About SCC Please Visit
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The Welfare Rights and Money Advice Team work with council tenants providing advice and assistance on benefit entitlement and challenges, budget planning and options on debt resolution. The team offers free, confidential advice and support to council tenants.
About The Role
In this role, you will use your skills and knowledge to assist tenants in making applications and providing tailored advice around their financial circumstances. This will involve case working with customers who can be in very difficult situations and can involve relaying complex information to a diverse customer base.
You will also be responsible for the line management of the Welfare Advice and Money Team. Working together in the design and delivery of training and information sharing across Housing and other agencies. You will be expected to build good working relationships with related service areas such as the Customer Payment and Debt Team, Housing Management Teams, Homelessness, as well as external agencies.
This role involves organising the day-to-day work of the Welfare Rights and Money Advice Team and deputising for the Allocations and Advice Manager in her absence.
The attached job description provides further details on the key accountabilities, responsibilities, and person specification for the role.
What We Can Offer You
Here at SCC we have a range of different perks and benefits, a few examples can be found below.
- A generous local government pension scheme.
- Flexible working (role dependant). Up to 13 days of Flexi Leave.
- Hybrid working arrangements (role dependant).
- 25 days annual leave (pro rata), plus bank holidays.
- Online Benefits – salary sacrifice schemes, benefits and discounts.
- Great local transport links.
- Employee assistance programme with access to our health wellbeing and support.
Contact details for informal discussion:
For further information and details regarding the position, please contact the service lead for Housing Needs and Welfare, by emailing Maria.Byrne@southampton.gov.uk
Recruitment contact details:
Tel: 023 8083 4033
For More Information About SCC Please Visit
Follow us on social media for regular updates on our featured jobs and latest news.
Advertise with us.
Please contact: hello@huntukvisasponsors.com
Please contact: hello@huntukvisasponsors.com
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