Senior Manager, Business Management

About Us:

Vectura is a leading CDMO that provides innovative inhaled drug development solutions to help customers bring their medicines to patients. We are committed to delivering innovative solutions and exceptional service to our customers, helping them achieve their goals in a competitive market.

We are seeking a Senior Manager in Business Management to join our team and play a pivotal role in expanding our commercial relationships and driving revenue growth from our CDMO customers.

Key Responsibilities:

In this position, you will:

• Serve as the primary relationship and commercial manager for assigned CDMO customers, ensuring superior communication and customer satisfaction.
• Act as the escalation point for resolving customer issues that impact project outcomes, brand reputation, and repeat business.
• Collaborate with Legal, Finance, and Business Development teams to prepare and negotiate key agreements, including Terms & Conditions (T&Cs) and Master Service Agreements (MSAs).
• Lead negotiations for quotations, development agreements, and commercial supply agreements, with support from the commercial leadership team.
• Work with Finance to monitor contracts and agreements, ensuring compliance with provisions such as fees, pricing adjustments, KPIs, forecasts, renewals, and royalty payments.
• Implement value pricing strategies for key customers in collaboration with commercial leadership and Delivery Management teams.
• Drive revenue growth by identifying and pursuing current fiscal year opportunities with existing customers, coordinating cross-functional teams to achieve targets.
• Provide forecasting support for base and new business opportunities, working closely with Delivery Management, Finance, and Business Development teams.
• Oversee and report on the customer pipeline, tracking value projections and aligning efforts to meet financial goals.
• Lead efforts to improve efficiency and effectiveness in business and customer processes, identifying opportunities for growth and innovation.

Ideal Candidate:

To succeed in this role, you should have:

• Proven experience in developing and maintaining close customer relationships.

• A background in a CDMO environment, ideally with expertise in inhalation development services.

• Commercial experience in a similar role, including business development responsibilities.

• A strong understanding of typical service contracts, MSAs, and T&Cs.

• Excellent negotiation and problem-solving skills, with a track record of resolving customer issues effectively.

• Financial acumen, with experience in pricing strategy and profitability analysis.

• Strong collaboration skills, working seamlessly with cross-functional teams.

• Proficiency in CRM tools (e.g., Salesforce) and pipeline tracking.

What We Offer:

• Competitive salary and performance-based incentives.

• Comprehensive benefits package, including health insurance, and more.

• Opportunities for professional growth and development.

• A collaborative and innovative work environment.

How to Apply:

If you are passionate about building strong customer relationships and driving commercial success in the CDMO sector, we want to hear from you. Please submit your CV and a cover letter detailing your experience and qualifications.

Vectura is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.