Mount Charles Group

Senior Operations Manager

Location
Belfast, Northern Ireland, United Kingdom
Posted At
1/8/2025
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Description
Job ref: RF-2501-18 Location: Belfast

  • Annon House Quantity of Posts Available: 1 Salary: Negotiable based on Experience The Senior Operations Manager (Cleaning and Catering Support Services) will report directly to the Operations Director and will have responsibility for the operational and financial management of all existing and new units that fall within their designated span of control. This may be across various sectors, across one sector, or geographically based. This will be managed through your team. Working Pattern: 40 hours per week (Flexible and Agile working patterns) Monday to Friday Available weekends if required Rewards: 25 days' paid holidays (rising by one day each year up to a maximum of 30 days), plus 8 statutory bank holidays Car Allowance Life Assurance scheme Healthcare scheme - single cover Company Pension (Salary Exchange option) Enhanced Maternity/Paternity/Adoption pay scheme Employee Assistance Program to support your health & wellbeing Pension Scheme Consultancy & advice Financial Education/Financial wellbeing advisory service Career Development Opportunities Company Events, Employee Referral Scheme, plus much more! The Role: (Please see full job description attached) Provide overall planning, direction, Leadership and control to all Operations teams within your area to achieve operating and financial goals. Responsible for all client operations encompassing cleaning, Housekeeping, Security, Healthcare cleaning and Combined Services Ensure all direct reports follow company policy and procedures regarding Financial controls and reporting, Payroll, Health and Safety, Accident Reporting, and Human Resources. Management of the patch performance against budget, including allocation of budgets to direct reports to ensure effective operations and optimum financial performance. Focus on retention of existing business and identification of business that is either operationally of financially underperforming. The Person: Be fully conversant with and understand the requirements of contracts in terms of responsibilities, obligations and scope of services. Establish effective customer relationships and maintain mutually beneficial relationships with clients to influence retention and grow base business proactively Assist as and when required in the sales/tender process Clean and valid Driving Licence required Candidates should have excellent communication skills Health & Safety experience Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. GREAT PEOPLE
  • GREAT SERVICE
  • GREAT FUTURE #NorthernIreland To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Fri 31 January 2025
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