Senior Pensions Administrator

Senior Pensions Administrator

Contract: Financial Planning & Analysis

Location: Weybridge, Surrey KT13 0SL

Hours of work: 40

Contract Type: Permanent

As UK&I Senior Pensions Administrator you will be part of the Pension and Insured Benefits team.

Job Description

You will be responsible for supporting the UK&I Head of Pensions in administration of the ISS UK defined contribution and defined benefit pension schemes, ensuring they are operating effectively and are compliant with regulatory obligations.

The role seeks to enhance the overall member experience by developing innovative solutions and fostering a culture of continuous improvement.

Key Responsibilities

• Build up a relationship with the outsourced pension administration provider
• Be responsible for the application of Auto-enrolment compliance requirements
• Liaise with actuaries, solicitors, advisors and trustees
• Make recommendations to improve internal processes in response to member feedback
• Monitor the pensions inbox and co-ordinate responses to all queries
• Operate the process of ensuring the correct contributions are deducted from pay and subsequently paid to the UK pension scheme
• Ensure that all scheme opt outs, opt ins and AVC elections are correctly recorded and provide information to the payroll provider in line with the stipulated timelines
• Operate the invoice payment system for all pension related invoices
• Make recommendations to improve member communications and processes
• Assist the UK Pensions Manager in developing excellent governance systems for all UK schemes
• Participate in member presentations in respect of the UK Plan
• Lead on all data improvements projects for the pensions team

Professional and Personal Competencies/Qualifications

The successful candidate will have previous experience in a similar role.

Skills essential to the role include:

• Knowledge of the administration of defined contribution and defined benefit pension schemes
• Some Public sector scheme knowledge would be an advantage
• Excellent interpersonal and relationship management skills
• Strong communication skills, both written and verbal
• Analytical skills and the ability to interpret and pass on complex information
• Exercise good judgement and decision-making skills
• Excellent organisation, planning and time management skills
• Meticulous attention to detail
• The ability to work well under pressure

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com