Senior Product Owner, Commercial Content Platforms
Company
Location
London, England, United Kingdom
Posted At
12/18/2024
Advertise with us.
Please contact: hello@huntukvisasponsors.com
Please contact: hello@huntukvisasponsors.com
Description
Site Name: UK – London – New Oxford Street, USA - Pennsylvania - Upper Providence
Posted Date: Dec 18 2024
Are you a top performing Product Owner with a strategic mindset, experience in Commercial Content operations, who also prides themselves on their communication skills?
Medical Affairs Digital and Tech is embarking upon a transformation of both ourselves and how we support the Chief Patient Officer’s organization to improve Data Generation, Scientific Communications and Impact as we unite science, technology and talent to get ahead of disease together. We aim to positively impact on the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.
Enabling the strategic changes, GSK Tech is undergoing a fundamental transformation building new and advanced capabilities in Cybersecurity, Cloud Computing, AI/ML, Generative AI, Data & Analytics, Software Engineering and Product Management.
As part of this new organization, the Medical Cx and Data Team is responsible for Product Management encompassing Medical Cx and measurement, medical analytics and content platforms. The Senior Product Owner will be part of the organisation of the new Senior Director, Medical Cx and Data and will be responsible for reviewing and managing the product backlog, estimating value and prioritizing delivery for the products in their domain, ensuring agile ways of working are followed. The Senior Product Owner – Commercial Content Platforms will report to the Director, Content Platforms.
The Senior Product Owner is a key role within GSK supporting our ambitions to accelerate the end-to-end content lifecycle. The Senior Product Owner will work with the business to develop roadmaps for their product domain while partnering with our Data Science, AI/ML Engineering and other product engineering teams to deliver on the agreed priorities. In scope are the products that ensure compliant content at scale for commercial and emerging new products that promise to transform how we use Generative AI to create content and approve content across the enterprise.
The Senior Product Owner should have a background in pharmaceutical content governance, compliance and regulatory processes supporting content creation and approvals. Additionally, they understand how AI/ML/GenAI can be used to streamline and accelerate content approval and GenAI to create new and derivative content.
They will work collaboratively with stakeholders to agree on priorities within their domains and build plans to deliver against those priorities. Over time they should become the go-to leader and trusted advisor, working collaboratively and adaptively to constantly meet the needs of the stakeholders and deliver value to GSK.
As the Senior Product Owner – Commercial Content Platforms you will be responsible for…
The Commercial Content product team works across all Therapy areas and regions to ensure that commercial content systems and processes are efficient, compliant and continuously evolving to align with GSK strategic priorities. As Senior Product Owner, Commercial Content Platforms you will play an important role in developing the Commercial Content systems roadmap to support Global Product Strategy (GPS) teams and Local Operating Companies (LOCs) to accelerate their omnichannel strategy by driving efficiency and innovation in content management.
You will work closely with a variety of stakeholder groups across Global and LOC teams, including Commercial and Medical Affairs, as well as having regular contact with strategic external vendors to identify and implement best practice solutions to drive efficiency and innovation in content operations.
You will also need to understand and follow our governance and compliance frameworks, including the Global Content Approval SOP, to ensure that we design solutions that are compliant and scalable across the organisation.
In this role you will
Qualifications & Skills:
We are looking for professionals with these required skills to achieve our goals:
If you have the following characteristics, it would be a plus:
Due to the holiday period, we have an extended closing date for this role; and expect to start interviewing mid-January. Therefore, there will be a delay in receiving a response/update to your application.
Expected timeline: I aim to provide an update on your application between the 6th &10th January 2025
Please take a copy of the Job Description, as this will not be available post closure of the advert.
When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.
During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.
#DT
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.
Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .
As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Record site.
Posted Date: Dec 18 2024
Are you a top performing Product Owner with a strategic mindset, experience in Commercial Content operations, who also prides themselves on their communication skills?
Medical Affairs Digital and Tech is embarking upon a transformation of both ourselves and how we support the Chief Patient Officer’s organization to improve Data Generation, Scientific Communications and Impact as we unite science, technology and talent to get ahead of disease together. We aim to positively impact on the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.
Enabling the strategic changes, GSK Tech is undergoing a fundamental transformation building new and advanced capabilities in Cybersecurity, Cloud Computing, AI/ML, Generative AI, Data & Analytics, Software Engineering and Product Management.
As part of this new organization, the Medical Cx and Data Team is responsible for Product Management encompassing Medical Cx and measurement, medical analytics and content platforms. The Senior Product Owner will be part of the organisation of the new Senior Director, Medical Cx and Data and will be responsible for reviewing and managing the product backlog, estimating value and prioritizing delivery for the products in their domain, ensuring agile ways of working are followed. The Senior Product Owner – Commercial Content Platforms will report to the Director, Content Platforms.
The Senior Product Owner is a key role within GSK supporting our ambitions to accelerate the end-to-end content lifecycle. The Senior Product Owner will work with the business to develop roadmaps for their product domain while partnering with our Data Science, AI/ML Engineering and other product engineering teams to deliver on the agreed priorities. In scope are the products that ensure compliant content at scale for commercial and emerging new products that promise to transform how we use Generative AI to create content and approve content across the enterprise.
The Senior Product Owner should have a background in pharmaceutical content governance, compliance and regulatory processes supporting content creation and approvals. Additionally, they understand how AI/ML/GenAI can be used to streamline and accelerate content approval and GenAI to create new and derivative content.
They will work collaboratively with stakeholders to agree on priorities within their domains and build plans to deliver against those priorities. Over time they should become the go-to leader and trusted advisor, working collaboratively and adaptively to constantly meet the needs of the stakeholders and deliver value to GSK.
As the Senior Product Owner – Commercial Content Platforms you will be responsible for…
The Commercial Content product team works across all Therapy areas and regions to ensure that commercial content systems and processes are efficient, compliant and continuously evolving to align with GSK strategic priorities. As Senior Product Owner, Commercial Content Platforms you will play an important role in developing the Commercial Content systems roadmap to support Global Product Strategy (GPS) teams and Local Operating Companies (LOCs) to accelerate their omnichannel strategy by driving efficiency and innovation in content management.
You will work closely with a variety of stakeholder groups across Global and LOC teams, including Commercial and Medical Affairs, as well as having regular contact with strategic external vendors to identify and implement best practice solutions to drive efficiency and innovation in content operations.
You will also need to understand and follow our governance and compliance frameworks, including the Global Content Approval SOP, to ensure that we design solutions that are compliant and scalable across the organisation.
In this role you will
- Develop strategy and roadmap for Commercial Content Systems, aligned to clear success metrics and KPIs, defensible to stakeholders and yourself
- Work with colleagues from multi-disciplinary backgrounds, including collaboration with broader Medical Affairs Digital and Tech teams, to define and communicate a clear and cohesive strategy for your product area
- Work with DevOps team, business stakeholders and commercial partners to manage and prioritise the backlog of feature requests across our Commercial content systems
- Partner with GPS and Content SMEs to ensure that product features are designed within governance & compliance frameworks; proactively identify risks that need to be managed or escalated
- Measure the impact of all new work released on your roadmap, close the value loop and ensure adoption
- Work as a servant-leader to identify dependencies, remove blockers and coordinate with other product teams and key stakeholders
- Drive innovation and continuous improvement through experimentation, developing hypotheses, testing assumptions and breaking down complex problems into smaller chunks to deliver a valuable product to your customers
- Maintain high credibility and effective stakeholder relationships by understanding customer needs and translating these to tangible deliverables in your product roadmap
- Act as the single point of accountability to make sure your product is performing to maintain high levels of satisfaction with customers around all aspects of the product (BAU and growth)
- Manage the delivery of key commercial content initiatives to ensure that projects are delivered on time and aligned with pre-determined success criteria
- Monitor the external environment to stay up-to-date with new and emerging technology, evaluate industry trends and help identify innovative solutions to drive efficiency and solve pain points and/or blockers to delivery
- Work with colleagues to set an aggressive roadmap that rethinks how content can be created and approved using emerging technologies (e.g. AI/ML/GenAI) which translates into significant cost savings and productivity gains.
- Maintain high credibility and deliver real value by shipping products that make our users’ lives 10x easier and eliminate upwards of 50% hard savings.
Qualifications & Skills:
We are looking for professionals with these required skills to achieve our goals:
- BA/BSc degree in any discipline
- Experience of working within a matrixed organisation with multiple stakeholders to manage
- Experience defining KPIs and OKRs to measure success
- Ability to understand business requirements and translate these into technical / process solutions
- Proven experience in onboarding yourself and getting up to speed quickly on new products
- Technical knowledge to understand your teams software products
- Flexible enough to take on new products and technologies to help deliver your customers jobs to be done quickly
- Excellent communication skills, both written and verbal, and comfortable communicating with stakeholders at all levels across the organization
- Ability to interpret large data sets to identify process trends, risks and opportunities for improvement
If you have the following characteristics, it would be a plus:
- Systems/SaaS experience in Life Sciences environment desired
- Project Management experience desired
- Extremely proactive and able to work both as part of a team and independently
- Knowledge of Content/Copy Approval processes beneficial
- Experience in Agile Ways of Working is an asset
Due to the holiday period, we have an extended closing date for this role; and expect to start interviewing mid-January. Therefore, there will be a delay in receiving a response/update to your application.
Expected timeline: I aim to provide an update on your application between the 6th &10th January 2025
Please take a copy of the Job Description, as this will not be available post closure of the advert.
When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.
During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.
#DT
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.
Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .
As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Record site.
Advertise with us.
Please contact: hello@huntukvisasponsors.com
Please contact: hello@huntukvisasponsors.com
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