Senior Research Manager

About us:

Toluna is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients' work and enable them to deliver greater business impact. ​

Introduction:

As a Senior Research Manager, you will be exposed to all facets of the research world and utilize your critical skill to challenge conventional brand tracking studies. You will be the primary contact person to our clients, act as a subject matter expert and advise them how studies should be run, and how the results are going to help them to further growth their business. Internally, you will be one of the key advisors to Client Directors and peer Senior Research Managers at setting the gold standard of multi-country studies at Toluna Group, and mentor junior researchers on the do’s and dont’s.

The candidate should have at least 4 years of experience of working at research agency. While line management experience is not a requirement, they would have robust experience of coaching and junior researchers on project deliverables. They should also have excellent analytical skills, experience of tackling clients’ business questions via market research studies, and robust experience in presenting findings to clients. Fluency in another European language is an advantage but not essential

Responsibilities:

• You will be the primary contact person of specific client teams and the lead researcher of your projects. You will own complete responsibility for the projects in the client team with the assistance of junior researchers and work alongside with client directors. You are responsible for the timing and quality of all the deliverables generated for your projects.
• You will have an understanding of the client business issues and can see the bigger picture, and be able to design and structure a research project to tackle the client business issues, and present the findings to the clients.
• You will play an active role in guiding and developing the team’s project management, research design and report writing skills.
• We are looking for someone who can effectively coordinate and work with other teams, plan ahead to ensure that deadlines are met, and who has strong analytical skills and an eye for detail.
• Last but not least, we are keen on a team player who’s eager to participate and contribute ideas to team events

Your Profile:

• At least 4 years experience in quantitative studies in research agency
• Experience with tackling clients’ business questions and presenting findings to clients
• Solid foundational research know-hows and excellent analytical and story-telling skill
• Experience with coaching and mentoring junior researchers on project deliverables
• A can-do attitude
• Have a passion for brands and advertising
• Proficiency in French is a significant advantage; proficiency is another European language is an advantage

Our Values:

• Acting with Ownership- Demonstrating individual accountability
• Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
• Collaborating with Curiosity- Exhibiting teamwork through togetherness
• Discussing openly, committing jointly- Sharing your views openly
• Embracing empathy- Being egoless & caring

What we Offer:

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Join our global team. We welcome big thinking and reward great work.