Senior Revenue Operations Manager

London, England, United Kingdom

11/21/2024

SumUp is a global FinTech player on a mission to support small merchants with building a thriving business all over the world.

We are on a constant mission to put together a team that greatly values one another and is committed to our merchants. Our boldness, startup mindset, empathy and love for our products foster a creative environment for our employees.

As our Senior Revenue Operations Manager, you’ll be responsible for effectively designing, implementing, and administering compensation plans across SumUp that effectively incentivise, measure, and reward the performance of our Sales teams. This is a critical cross-functional work-stream that includes the design and documentation of incentive plans, monthly earnings calculations, communications, analytics, and ensuring we are on track with our forecast. It requires clear ownership and accountability.

What You'll Do

• Build and improve new and existing Sales compensation plans globally
• Partner with Sales leadership and FP&A to continuously improve commission plans by providing regular budget vs actual analysis, strategic financial insights and recommendations
• Communicate plans and drive change management programs while working with Sales leadership, Revenue operations and People partners. Examples of this change programs could include Works Council approvals for compensation plan changes, conducting consultation meetings with impacted employees, etc.
• Maintain an in-depth understanding of all commission plans across the sales organisations, ensure adequate documentation and be able to effectively communicate calculations and rationale
• Define reporting packages and requirements that help Sales and Revenue executives understand and monitor trends, ratios & KPI’s
• Meet Payroll Operations deadline on communicating the commissions on-time
  
  

You'll be great for this position if

• You have proven experience in the sales and compensation domain, preferably in sales operations, revenue operations, or finance in SaaS companies.
• You have knowledge of data, Tableau, SQL and strong Excel skills
• Effective communication and presentation skills to convey proposals and insights to both technical and non-technical stakeholders.
• You have experience managing multiple projects simultaneously, setting priorities, and meeting deadlines.
• You have great analytical skills and strong business acumen.
• You’re self-driven, proactive, pragmatic and have a can-do attitude.
• You enjoy solving complex problems, taking a broad and long term perspective to identify solutions
  
  

Why you should join SumUp

• We’re a truly global team of 3000+ people from 93 countries, spread across 4 continents.
• Competitive salary package and virtual stock option programme
• Health Insurance Cover with Vitality (including optical, dental)
• Life Assurance cover with MetLife for 2 x your salary
• Learning & development budget for attending conferences and external training
• We offer a corporate pension scheme, 28 days’ paid leave, and other great benefits.
  
  

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.