Senior Risk Manager

Hammersmith, England, United Kingdom

11/21/2024

Job title: Senior Risk & Business Continuity Manager

Office location: London Hammersmith (Hybrid working - 3 days in office)

About The Role

Reporting into the Director of Regulatory Affairs & Business Compliance and Risk leading a team of 3/4, you will be responsible for leading risk management and business continuity across Hyperoptic. You will play a critical role in identifying, evaluating and mitigating potential risks to ensure the continuity of business operations. Your expertise will be essential in developing and safeguarding Hyperoptic against various threats and uncertainties. By collaborating with cross-functional teams, you will be a key driver in providing an accurate view of the risk landscape to C level, establishing and agreeing organisation risk appetite, and driving through mitigation of risk to meet that appetite. You will be key to making the organisation more resilient to unexpected challenges.

Key Deliverables

• Risk Strategy and Governance: Define risk appetite and ensure alignment with board expectations, corporate goals, and regulatory standards. Establish governance structures for risk oversight, including risk policies, frameworks, and reporting processes.
• Risk Assessment and Management: Work with the business to conduct comprehensive risk assessments to identify potential threats, vulnerabilities, and opportunities within the organisation. Collaborate with relevant stakeholders to analyse risks, determine their impact on business objectives, and develop risk mitigation plans.
• Monitoring and Reporting: Develop and manage comprehensive risk reporting frameworks, providing accurate and timely risk information to the executive team and board. Establish key risk indicators (KRIs) and monitor performance against risk thresholds. Prepare and present regular risk reports, including risk assessments, incident reporting, and strategic risk analysis, to senior leadership and the board.
• Risk Mitigation & Controls: Design and implement risk mitigation strategies to protect the company from significant internal and external risks. Oversee the development of internal controls and risk management practices within each business function. Drive the integration of risk management into strategic planning, project management, and operational decision-making.
• Crisis & Incident Management: Develop and oversee crisis management and business continuity plans to ensure preparedness for potential risk events.Ensure that these plans are aligned with industry best practices and meet regulatory requirements. Collaborate with business units to conduct business impact analyses, identifying critical processes and systems that must be prioritized during disruptions.
• Training and Awareness: Conduct training sessions and workshops to raise awareness about risk management and business continuity principles among employees. Foster a culture of risk awareness and preparedness throughout the organisation.
• Insurance: Responsible for ensuring that Hyperoptic has the necessary insurance in place
• Team Leadership & Development: Lead, and develop a high-performing risk management team, fostering a culture of accountability and continuous improvement.
  
  

What We Are Looking For

• Excellent analytical and methodical mind set – Ability to analyse complex issue and discover root causes
• Ability to work clearly and concisely with Senior influencing key stakeholders to drive improvements
• Proven experience in risk management and business continuity
• Strong Knowledge of Risk management frameworks and business continuity planning
• Excellent leadership and communication skills
• Line management experience
  
  

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

S ome of our key Benefits

• Competitive salary
• Global Remote working for up to 2 week per year for those who are able to work remotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents
  
  

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

• You apply
• We carefully review your application
• We'll get back to you — even if it's a no (for now)
  
  

For more information on the Hiring Manager or team for this role, please reach out to Emma Mantle who can support with additional questions.