Senior Solution Consultant (Presales Engineer)

London, England, United Kingdom

12/4/2024

About Us

Established in 1995, ZEMA Global Data Corporation's sole purpose is to help clients to be more efficient through information automation and superior services. ZEMA™ is comprehensive data integration, and analytics platform for resolving data management and business process automation challenges. By providing unrivaled data collection, analytics, curve management, and integration capabilities, ZEMA offers end-to-end automated business process solutions for clients in all markets and industries. ZEMA serves small to large-scale globally positioned clientele.

ZEMA begins with collecting any market, business, and operational data; it then automates a wide variety of business processes, including feeding and integrating with downstream financial, business intelligence, modeling, risk and trade systems. ZEMA provides a full range of services supporting its offering, including consulting, managed services, training, data monitoring, hosting solutions and 24/7 support.

Position Overview

The Senior Solution Consultant is a customer-facing, pre-sales through implementation and delivery role. In this role, you will partner with Enterprise Sales and Enterprise Relationship Managers to engage with prospects and existing client close new business. You will be responsible for developing compelling data solutions and communicating the value throughout the sales cycle, from discovery to demo to proof of concept to implementation.

Zema Global exclusively serves customers in the Energy / Commodities / Financial Trading industries. The ideal candidate will have either technical or domain expertise related to the business use-cases (trading, risk management, etc.), market data (pricing, supply and demand), or technology platforms supporting front, mid or back-office functions (ETRMs, market data platforms).

Key Responsibilities

Pre-Sales Support:

• Work closely with Sales and Relationship Management to develop prospective and existing customers through the sales process
• Collaborate with sales teams to understand customer requirements and deliver tailored product demonstrations.
• Develop and deliver custom presentations and demonstrations to customers based upon their specific requirements
• Creation of technical proposals, RFP responses, SOWs and technical documentation to align solutions with client needs.
  
  

Solution Design

• Analyze customer challenges and design customized technical solutions using company products and services.
• Coordinate with product and engineering teams to ensure feasibility and scalability of solutions.
  
  

Customer Engagement

• Build strong relationships with customers by understanding their business goals and acting as a trusted technical advisor.
• Conduct workshops, webinars, and training sessions to enable customers to make the most of the solution.
  
  

Implementation & Post-sales Support

• Facilitate the smooth deployment of solutions by working closely with the implementation and support teams.
• Provide post-sales technical support as needed, ensuring customer satisfaction and identifying upsell opportunities.
  
  

Product Expertise & Innovation

• Stay up to date with product developments, industry trends, and competitive solutions.
• Collect Voice of Customer to enhance our understanding of product-market fit, evaluate target market segments and influence development priorities.
  
  

Qualifications

• Education: Bachelor’s degree in Computer Science, Engineering, Information Technology, Data Analytics or related field (or equivalent experience).
• Experience: 10+ years of experience in a technical role such as Solutions Engineer, Sales Engineer, Pre-Sales Consultant, or similar.
• Technical Skills:
• Experience with Energy / Commodities Trading industries and/or Financial Services within Fortune 1000 firms.
• Experience with data-enabled platforms and the ability to map complex data flows throughout an organization
• Experience in building data queries, data bases and data systems.
• Strong understanding of software, SaaS platforms, or IT infrastructure.
• Experience in assisting clients moving from on-premise to cloud-computing solutions.
• Familiarity with cloud technologies (AWS, Azure, GCP), APIs and other downstream integrations.
• Experience with scripting languages (Python, JavaScript) or integration tools is a plus.
• Communication: Excellent verbal and written communication skills with the ability to translate complex technical concepts for non-technical audiences.
• Problem Solving: Strong analytical and problem-solving skills with a customer-first mindset.
• Collaboration: Ability to work cross-functionally and thrive in a fast-paced, team-oriented environment.
• Ability to travel as needed.
  
  

What We Offer

Join a dynamic, global team and enjoy a range of exciting benefits, including:

• 💸 Competitive Salary – Because we believe in rewarding great talent!
• 💼 8% Employer Pension Contribution – Your future’s looking bright!
• 🏥 Private Medical Insurance (Health & Dental) – Plus, coverage for your dependants, too!
• ⚖️ Life Insurance – We’ve got you covered, no matter what.
• 🛡️ Group Income Protection – Supporting you when you need it most!
• 🎯 Quarterly Target-Based Bonuses – Hit your goals and get rewarded!
• 🏡 Hybrid Working – Flexibility to work from home or the office.
• 🌴 25 Days Annual Leave + Public Holidays – Time to recharge and enjoy life.
• 📚 Professional Development & Learning Opportunities – We support your growth!
• 🎉 Fun Culture & Regular Socials – Because work should be enjoyable!
  
  

At Zema, we’re all about creating equal opportunities for everyone—no matter your background, abilities, or experiences. If you need any adjustments during the recruitment process to help you shine, just let us know! Our People Team is here to support you and ensure everything goes smoothly. Simply reach out to us at people@ze.com, and we’ll handle the rest.

Equality and Diversity: Zema Global is proud to be an equal opportunities employer, championing diversity and inclusivity at every level. We welcome applications from people of all backgrounds, genders, races, sexual orientations, abilities, and beliefs. Discrimination has no place here—just respect, opportunity, and a whole lot of teamwork.

Ready to apply?

We can’t wait to hear from you! If you're excited about this opportunity, send us your application, and we'll get back to you as soon as possible. We’re looking forward to seeing how you can make an impact with us! Got questions? Don’t hesitate to reach out—let's chat!