Service Charge Consultant (Real Estate - Occupier Services)

Leicester, England, United Kingdom

11/1/2024

Job Description

Service Charge Consultant

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. And we’re all about helping them to shine.

Bellrock Property and Facilities Management Limited is part of the Bellrock Group. Within the Consulting division of the Group, Real Estate is the UK’s leading service charge consultancy in the retail, leisure, office and industrial sectors.

This position is linked to either the Bedford or Leicester office, which are home to experienced teams undertaking service charge consultancy on behalf of occupiers principally within the retail and leisure space. The client base is predominantly blue-chip, advising many of the UK’s leading retailers and leisure companies.

This is an exciting opportunity to be part of that growth and therefore requires an ambitious and highly motivated team player, who has the individual drive and enthusiasm to succeed.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way

And as a Service Charge Consultant with Bellrock, you’ll do it by…

This “hands on” role requires the successful applicant to be directly involved in the administration and management of a substantial service charge portfolio for at least one of our blue-chip clients.

This will involve working on our bespoke in-house database, InsightRE™, using their skills to analyse and evaluate financial information, lease documents, identifying issues and negotiating settlements with landlords and/or their agents.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Service Charge Consultant, you’ll need…

To have Ideally having some experience of the world of commercial service charges, the successful candidate is likely to have already gained some knowledge in this specialist and highly contentious sector, preferably from an occupier’s perspective. They will therefore already have some experience of communicating directly with landlords and their managing agents, plus must similarly have an awareness of how to appropriately deal with clients, solicitors as well as a range of technical experts.

Keen to learn, the successful individual will at least have a basic understanding of the pertinent lease or other contractual terms and be similarly keen to acquire the skills to forensically analyse any service charge budgets, reconciliations or other relevant information to draw out the pertinent issues. The successful applicant will be able to clearly communicate the issues effectively and appropriately, with a view to minimising our clients’ liabilities and maximising the savings opportunities.

The Successful Candidate Will Therefore Already Possess a

• Basic level of commercial awareness, with strong communication and negotiation skills
• Keen eye for detail, with an analytical and inquisitive mind
• Flexible approach and the ability to work to deadlines
• High level of numeracy and literacy
• Good computer literacy (with a good knowledge of Excel being particularly desirable).
  
  

From time to time, the successful applicant may, and dependent on experience, be expected to attend meetings, possibly alongside others, throughout mainland UK (and potentially Ireland).

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from home with the occasional travel to Bedford or Leicester office Monday to Friday 08:30-17:00.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work

Holiday purchase scheme of additional 5 days per year

Offers and discount scheme designed to save money on everyday shopping and essentials

Healthcare Cashplan

MotorSave Scheme

Refer a friend

Liftshare

Virtual GP

Helping you to shine

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.

Apply today.