Description
To assist the Shop Manager in meeting agreed sales targets. Ensuring that customers receive prompt service and quality goods and services.
Responding to customers' inquiries and complaints about goods an services.
Planning and preparing work schedules and assigning staff to specific duties interviewing, hiring, training, evaluating, dismissing, and promoting staff, and resolving staff grievances instructing staff on how to handle difficult and complicated sales procedures
Sell products according to policies and procedures - Eg Challenge 25 Examining returned goods and deciding on appropriate action
Taking inventory of goods for sale and ordering new stock ensuring that goods and services are correctly priced and displayed.
Ensuring safety and security procedures are enforced. To be in charge of the shop when the Manager is not there.