SIA Steward

London, England, United Kingdom

1/27/2025

Who Are We

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the journey of handing cricket over to future generations as the most inclusive and diverse sport in the world.

The Position

We are looking for experienced SIA stewards who ideally hold their NVQ Level 2 certificate in spectator safety to play a vital role in our matchday operations. Your top priority will be fulfilling safety and security duties, providing the best-in-class service to venue attendees and be able to remain calm and professional at all times when dealing with security incidents. You will be positioned in various locations around the stadium staffing the hospitality areas, exit gates, the stands etc.

You will need to be available for match-days, which could be during the evening or at weekends. This is a great opportunity for those who want to enjoy flexibility in their work patterns, and some earn extra money.

What You’ll Do

• Monitor crowd behaviour and communicate appropriate rules with spectators when required.
• Ensure access control measures are adhered to in your designated area.
• Enforce venue rules and eject customers if required.
• Assist with the evacuation of the venue and direct guests or players/officials to the relevant holding areas.
• Provide information and assistance to spectators and staff arriving at the venue.
• Deliver the brand and feel of the event that is being staged – this will be briefed out in accordance with the type of fixture being staged.
• Remaining in designated positions until relieved by your nominated replacement.
  
  

Requirements

The successful candidate will have the following experience/skills/qualities:

Essential

• Candidates must be aged 18 or over.
• Full right to work in the UK.
• Physically fit and mobile.
• Level 2 Award For Door Supervisor (SIA Badge)
• Enthusiastic individual who can work well in a team and follow instruction
• Ability to resolve an aggressive situation or conflict without putting yourself or those around you in unnecessary danger.
• A good knowledge of venue evacuation procedures and safety requirements
• Reliable and self- motivated.
• Strong time keeping skills.
• Well presented at all times.
• Great communication skills- both written and verbal.
• Excellent customer service skills.
  
  

Desirable

• Having or working towards NVQ2 in spectator safety is desired but not essential. Training may be available.
• A good knowledge of the internal areas of the ground and stand they are assigned to.
  
  

Benefits

£16.50 per hour excluding holiday pay.

Complimentary meal and drink provided each shift

To Apply

We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you.

Please apply by sending a cover letter and CV outlining why you are suitable for this role and stating your current salary. Closing date for applications is 5pm on 28th February 2024.

At Surrey County Cricket Club, we really understand the importance of different voices, experiences, perspectives and backgrounds within all workforces. Our workforce is no different and we strongly encourage applications from members of minority groups and all sections of the community.

If you think you might have these skills but are not 100% sure, please do still apply and let us decide. We know that people often rule themselves out of interesting opportunities assuming that others will be more successful but please don’t be that person. We want to hear from the widest cross-section of the community.

Surrey County Cricket Club is committed to safeguarding and protecting the children, young people and adults at risk that we work with. As such, all posts are subject to a process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our organisation.