Stock and Till Assistant

Plymouth, England, United Kingdom

10/28/2024

Application Deadline: 3 November 2024

Department: Retail

Location: Plymouth

Compensation: £12.00 / hour

Description

Diversity matters
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role
Seasonal Stock and Till Assistants work at the forefront of our business and play a crucial part in creating the ultimate experience for our guests, and offering the best customer service on the high street, at our busiest time of the year. You need to be an excellent team player who is ready to receive and give feedback to all members of the team to build on our skills.

Key Information

Hours available: 18+ hours per week

Application Deadline: 5th November 2024

90 Muinet Trial Shift: 9th or 10th November 2024

Start Date: 13th November 2024

End Date: 29th December 2024

Key Responsibilities

• Providing 5-star customer experience consistently, going above and beyond for our customers to be a day maker


• Operating our till systems - you will be cash-handling trained


• Stocking products on the shop floor, ensuring our products are clean and inviting to customers


• Being adaptable and solutions-focused, as no two days in retail are the same!

Skills and Experience

Flexible: Able to offer availability to work over a minimum of 3 days, including at least one weekend day

Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.

Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.

Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.

Problem-solving: Skill in identifying and resolving customer issues or complaints, finding appropriate solutions, and ensuring customer satisfaction.

Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.

Customer Service: A genuine passion for delivering exceptional customer service and understanding customer needs

Nice to have but training will be provided:
Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices

Benefits

• Holiday allowance


• 50% discount on Lush products and spa treatments


• Profit-based bonus


• Complimentary spa treatment*


• Pension scheme


• Paid day off for your birthday


• Cycle to work scheme


• Discounted rail and bus season tickets


• Employee assistance programme


• 6 months' full pay for parental leave (primary caregiver)*


• Financial childcare support on return to work*


• Flexible working

*qualifying period & hours required