Strategic Communications Business Partner

Isleworth, England, United Kingdom

12/20/2024

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

The Strategic Communications Business Partner will serve as a trusted advisor to CSG's Service Managing Directo r and their leadership team , developing and executing strategic communication plans that support the MD's vision and objectives while aligning with broader organi s ational goals. This role combines strategic thinking with hands-on delivery to ensure clear, consistent, and impactful communication that engages and inspires colleagues .

What You'll Do

• Focused on business outcomes rather than outputs and coming up with strategies that deliver a measurable impact focused on business outcomes rather than outputs
• Ability to quickly build business acumen - understanding the business strategy and proactively spotting opportunities to come up with solutions to support
• Strategic thinking and advisory skills
• Proven track record operating in a BP role at this level for 5+ years
• Act as a proactive, trusted advisor to the MD, providing strategic communication counsel on key initiatives, challenges, and opportunities.
• Develop a deep understanding of the MD's priorities, leadership style, and strategic goals to craft tailored communication strategies.
• Design and deliver internal communication plans that effectively articulate the MD's vision and align with organi s ational objectives .
• Create compelling content for MD and director led communications
• Manage regular communication channels such as town halls, leadership updates, and team briefings
• Build strong relationships with key stakeholders, including the MD's leadership team, HR, and other business functions, to ensure alignment and consistency in messaging.
• Act as a bridge between the MD and the wider internal communications team, ensuring local strategies align with global or corporate initiatives.
• Support the MD in driving change initiatives by developing communication plans that engage and guide employees through periods of transformation.
• Identify potential challenges or resistance to change and recommend proactive communication strategies to address these.
• Regularly assess the impact of communication strategies, gathering feedback and analytics to inform continuous improvement.
• Monitor employee sentiment and provide insights to the MD to shape future communication approaches.
• Stay informed about trends and best practices in internal communications, offering innovative ideas to enhance employee engagement and connection.
• E xplore game-changing insights from across the industry
  
  

What you'll bring:

• Ability to translate complex business objectives into clear and actionable communication strategie s
  
  

Critical thinking - ability to challenge the status quo from various perspectives

Strong writing, editing, and storytelling skills, with the ability to create engaging content tailored to various audiences.

Proven experience in managing relationships with senior leaders and influencing

Ability to understand and respond to the needs, emotions, and challenges of different stakeholders.

Comfortable working in a fast-paced environment, managing multiple priorities, and responding to evolving needs.

Proficiency in measuring the effectiveness of communications and using data to inform decisions. Team overview:

Customer Service Group

In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our

customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same.

The Rewards

There's one thing people can't stop talking about when it comes to : the perks. Here's a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences
  
  

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your Office Base

Happy to consider candidates from any UK Site

Inclusion

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.