Student Engagement & Timetabling Support

The University of Sunderland offers life-changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 15 countries. We're proud to be a top 50 UK university (Guardian University Guide 2023), with top-quality facilities, inclusive culture, and our vibrant, ever-changing city.

The Timetabling, Attendance Monitoring, Exams and Graduations team provides support for the publication of academic timetables and exam schedules, the monitoring of student attendance, organising the University Graduation ceremonies and the production and verification of associated certificates and transcripts.

About the role

The Student Engagement & Timetabling Support role is an introductory level position and we are seeking to appoint a highly motivated and efficient individual. The team offers a flexible, customer-focused, professional administrative service to ensure the smooth running of our student engagement, timetabling and graduations functions. This is an interesting and varied role where the successful candidate will have the opportunity to work across the whole team, undertaking a wide range of duties, with the main focus being on student engagement.

About you

The ideal candidate will have enthusiasm, a can-do attitude, good communication skills and a passion for learning. You will have good IT skills and an enthusiasm for learning new systems. We are looking for someone that can deal with a variety of situations, including wide-ranging enquiries and taking a positive approach to problem solving. In addition to this, possess demonstrable experience of the use of personal judgement to escalate areas of concern, of working independently and within a role that requires effective planning, organisational skills and strong attention to detail.

You will have a positive approach to their work, a desire to undertake continuous self-improvement and to proactively acquire new knowledge.

If this sounds like the role for you, we would welcome your application.

What we can offer

The University of Sunderland is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. Joining our team comes with a host of benefits designed to enhance your work-life balance and overall well-being.

• Enjoy a generous annual leave entitlement of 26 days, along with 5 closure days over the Christmas break and 8 Bank Holidays.
• As part of our commitment to your well-being, we offer the My Lifestyle Benefits Platform, where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate.
• Your health and well-being are important to us. That's why we provide access to private medical insurance, health cash plans, and guidance on financial well-being.
• For those with young children, our on-site nursery offers exceptional care and education for children from birth to school age, operating throughout the year.
• Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state-of-the-art facility for sports and social activities. At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being. Join us and experience the many benefits of being part of our vibrant and supportive community.

At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being. Join us and experience the many benefits of being part of our vibrant and supportive community.

If you have any questions about the role, please contact Julie Moon, Timetabling & Student Engagement Officer at julie.moon@sunderland.ac.uk or Bev Muldowney, Graduations & Student Engagement Co-ordinator at bev.muldowney-1@sunderland.ac.uk