Technical Account Executive

Technical Account Executive

We’re looking for a Technical Account Executive to join the Client Services team in London, working directly with agencies, partners and clients in our London Office. The role will oversee the management of multiple campaigns alongside our trading team from set-up to completion, optimizing where possible and troubleshooting challenges. At the heart of the Technical Account Executive role is providing guidance to help clients exceed their goals when using the Blis technology suite to facilitate their marketing needs. This role reports to the Senior Technical Account Manager within the Client Services team.

Responsibilities:

• Own the day-to-day management of client engagement, inclusive of but not limited to:
• Serve as the main point of contact for all inquiries and overseeing programmatic advertising campaigns and strategies
• Serve as the consultant for product solutions and best practices
• Oversee internal client account operations (e.g. troubleshooting issues, account set up etc.)
• Develop data-based insights to guide KPI strategy and activation
• Produce reporting & conduct client performance review meetings
• Identify optimization opportunities for KPI improvement
• Create and present post campaign analysis & quarterly business reviews
• Orchestrate the month end billing reconciliation
• Showcase appropriate product insights in line with our offering
• Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
• Collaborate with a diverse group of internal cross-functional teams
• Maintain internal pipeline systems to reflect actualized monthly budget splits
• Commitment to Blis' Inclusion initiatives & 5 step sustainability plan

Ideally we'd like someone who has:

• Ability to be a client-facing lead, who drives the direction, communications and outcomes across the teams
• Excellent communication skills; written and verbal
• Works well both within a team and individually
• Has excellent organizational and time management skills to juggle multiple tasks
• Strong Excel and PowerPoint skills
• Technically savvy with commercial acumen

About us

Blis is the geo-powered advertising tech stack. We’ve built a radically different omnichannel advertising solution structured on geography, not identity. Audience Explorer is our powerful audience planning platform delivering actionable intelligence & insight to advertisers.

With Blis, advertisers can plan unified audiences with data from premium partners, connected by geo. Buy audiences using smart cookieless technology that can double performance and halve costs. Measure the audience, not just the channel, with patent-pending omnichannel measurement technology.

Established in the UK in 2004, Blis now operates in more than 40 offices across five continents. Working with the world’s largest and most successful companies, as well as every major media agency.

As an equal opportunity employer, we treat all our employees and job applicants fairly and equally. We oppose all forms of unlawful and unfair discrimination and take all reasonable steps to create a work environment in which all employees are treated with respect and dignity. We don't condone or tolerate any form of harassment, by employees or by others who do business with us. 

Our Values - B.L.I.S.

Brave

We're leaders not followers

An innovation and growth mindset helps us solve everyday challenges and achieve breakthroughs. Our passion drives us to innovate. We don’t see barriers, just possibilities.

We take ownership and hold ourselves accountable for outcomes, good and bad – and we don’t pass the buck.

Love our clients

We're client obsessed

We do what we say and build trusted relationships with our partners for the long term. We act with integrity. We put our clients at the center of our business. We obsess over the best insights, ideas and solutions to deliver WOW and work with honesty and accountability to get it done.

Inclusive

We're one team

We are empathetic and embrace diversity. Everyone has a voice and can bring their authentic self to work. We care about and support each other – with humility and good humor. Mutual respect and wellbeing are key. We strive to eliminate bias and be open and transparent.

Solutions driven

We're action oriented

Speed matters in business, so we're solution-driven and action-oriented. We value simplification and calculated risk taking. We are lean, agile and resourceful self-starters. We collaborate and break silos, working thoughtfully and with urgency to solve problems, while learning from mistakes and celebrating wins.

If this looks like the perfect fit for you or if you just want to have a conversation, please apply and we will get back to you as quickly as possible!