Technical Agility Coach (12 Month Fixed Term)

About the Role

As the Agility Coach, you will play a crucial role in fostering a culture of operational excellence across software engineering and digital delivery teams. Your focus will be on standardising efficient ways of working that align with organisational objectives, and that enhances collaboration, increases efficiency, and drives productivity. Through developing and reinforcing best practices, you will ensure that teams operate with clear, consistent practices to achieve predictable and high-quality outcomes.

As a champion of continuous improvement, the Agility Coach embeds these practices within teams, establishing a sustainable framework that supports both immediate project requirements, continuous improvement and delivery, as well as long-term organisational goals. By implementing and monitoring performance metrics, you provide visibility into team efficiency and effectiveness, enabling leaders to make data-informed decisions and fostering a culture of trust and accountability. Working collaboratively with colleagues in cross-functional teams, and across all levels, you will coach, mentor, and guide them in the adoption of these standards, promoting a resilient, adaptable, and high-performing organisational environment.

About You

Bringing a deep understanding of agile and lean principles, enabling you to guide teams in adopting ways of working that drive efficiency and adaptability with the ability to tailor practices to fit team dynamics and deliver optimal results, whilst being able to anticipate and address challenges proactively, and remove roadblocks. It is expected that you have a strong background in coaching, mentoring and facilitation, to inspire, motivate, and guide colleagues, building confidence and fostering a growth mindset, and embrace best practices.

You can demonstrate excellent communication, articulating complex ideas simply, and encouraging collaboration and have experience in designing and implementing metrics, drawing insights on performance and identifying areas for improvement. You will have the confidence and ability to present actionable insight, that supports leaders and teams to make informed, data-driven decisions.

You will have a proven history of driving operational excellence within delivery or engineering environments and embedding best practices that sustains high performance and supports long-term organisational goals

About Us

Newcastle Strategic Solutions is the UK’s leading savings management platform and one of the North East’s most established and successful FinTechs! We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage application from candidates of all backgrounds. We believe that everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place the belong. A place to be you.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

• Hybrid working
• A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions around how, when and where people work including part-time hours.
• Bonus Scheme (paid annually) -On target 10%, up to 15% depending on performance
• Colleague mortgage scheme and access to our financial advisors
• Private medical insurance
• Pension scheme (up to 9% employers’ contribution)
• Life assurance (4x salary) and income protection
• Access to a range of wellbeing benefits, including Medicash scheme
• Electric car salary sacrifice scheme
• Cycle to Work scheme
• Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood
• An extra day’s holiday for your birthday
• The option to buy and sell holidays
• Two paid volunteering days each year
• A broad range of learning and development opportunities
• Access to a range of high street and online discounts
• Free onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwide
• A wide range of recognition initiatives to recognise and reward great performance

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at dave.cowell@newcastle.co.uk