Technology Delivery Manager

London, England, United Kingdom

12/20/2024

Job Role: Technology Delivery Manager

Location: London (with expected travel)

Career Level: Level 7 (Manager)

Salary: Competitive, plus benefits

Company Background

Accenture as a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. With 650,000+ people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

Accenture is a company that will allow you to learn, grow and advance in an innovative culture that flourishes with shared success, innovative ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.

The Technology Delivery Manager is responsible for managing the end-to-end delivery of technology projects and solutions. This role involves planning, executing, and monitoring projects to ensure successful outcomes. The Technology Delivery Manager will work closely with project teams, stakeholders, and vendors to deliver high-quality technology solutions that meet business needs.

This role requires an individual with a strong understanding of technology and the ability to manage complex projects. They should have excellent communication, interpersonal, and problem-solving skills. They should also be able to manage multiple projects and prioritize tasks effectively. The role will involve frequent exposure to individuals at Senior Management Level, requiring the ability to provide status updates and answer questions effectively in meetings. This role will also require interaction with senior management clients, leading project status updates.

Responsibilities:

Planning:

Ensures that work priorities and assumptions align with the program objectives

Minimizes opportunity for mistakes by building review time into plan

Creates a logical plan, realistic estimates, and reasonable schedule for an activity or project segment

Meets client expectations by ensuring that changes in scope or schedule are justified, covered financially, and agreed to by appropriate decision-makers

Execution:

Applies Accenture offerings and/or best practices to work

Properly documents and follows through on progress, issues, and agreements

Organizes and structures productive and efficient team meetings based on meeting objectives and format

Manages scope and associated costs by effectively applying established processes

Manages work within allocated budget

Problem Solving:

Quickly identifies or isolates the root causes of issues or problems

Suggests options for resolving issues and improving the quality of work

Provides solutions to problems for their immediate team, and may provide solutions to problems that apply across multiple teams

Risk Management:

Takes client's (internal and external) risk tolerance into account when making decisions

Proactively mitigates risk by identifying potential pitfalls and creating strategies to avoid them

Mitigates risk by proactively preparing for objections and considering the client's point of view

Communication:

Documents and communicates issues in an organized manner

Makes difficult ideas and concepts easy to understand

Communicates potential risks to stakeholders in a clear and constructive way

Is clear and direct when providing guidance, responding to questions, and setting expectations

Uses simple and easy-to-understand frameworks and formats to present information and ideas

Asks direct questions to seek a greater understanding of underlying assumptions and expectations

Adapts written and verbal communication style to fit audience needs and communication mediums

Collaboration:

Shares own knowledge and/or expertise with others

Contributes to Accenture's internal knowledge-sharing and collaboration tools

Teams with others across boundaries both within and outside of Accenture to develop better solutions

Develops and consistently applies a naturally collaborative approach, being responsive and following through on commitments

Keeps others aware of own workload and potential conflicting commitments

Prepares for others’ reactions when responding to difficult situations

Embraces a diversity of ideas, working styles, and cultural backgrounds that are different from own

We are looking for candidates with the following proven skills:

Experience doing similar work either at or outside of Accenture

Deep knowledge in an area of expertise based on experience

Strong project management skills and experience with methodologies such as Agile, Scrum, or Waterfall

Excellent communication and interpersonal skills

Ability to manage multiple projects and prioritize tasks effectively

Strong problem-solving and analytical abilities

Experience with budgeting, resource management, and risk management

What’s in it for you:

At Accenture in addition to a competitive basic salary and car allowance, you will also have an extensive benefits package which includes up to 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! For senior roles additional bonus and equity awards are available.

Closing Date for Applications: 31/01/2025

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.