Trade Parts Specialist

Birmingham, England, United Kingdom

11/19/2024

Join LSH Auto as a Trade Parts Specialist, where your expertise in automotive components will drive our success! Based at our dealership in Birmingham, you will play a critical role in ensuring our trade customers receive the right parts at the right time.

In this position, you will manage customer orders, offer knowledgeable advice, and maintain an efficient operation within the trade parts department. Your focus on excellence will help foster lasting relationships with our trade clients.

Key Responsibilities:

• Process and manage trade parts orders and customer enquiries
• Provide accurate quotations and timely follow-ups
• Assist with technical product inquiries and recommendations
• Handle the processing and return of trade parts
• Maintain the trade parts catalogue and inventory levels
• Coordinate with internal teams to ensure effective supply chain operations
• Build and nurture relationships with trade customers
  
  
  

Requirements

Qualifications:

• Experience in a trade parts role within the automotive field
• Strong knowledge of automotive parts and systems
• Exceptional customer service and communication skills
• Ability to prioritise and manage multiple tasks efficiently
• Detail-oriented with a focus on accuracy in order processing
• Familiarity with computer systems and parts catalogues
• Full UK driving licence
  
  

Ready to take the next step in your career with LSH Auto? We would love to have you on our team. Apply today!

Benefits

• Colleague Referral Scheme (£500 - £1000)
• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform