Trade Support Assistant

We have an exciting opportunity for a Trade Support Assistant to join our Export Far East trade team in Ipswich.

The successful candidate will have regular communication with Geneva Liners and other MSC offices, providing operational, regulatory, and commercial support as well as statistical analysis as and when required.

There will also be close communication with customer service and operational teams to direct and manage cargo feeding to European and global ports to ensure customers are kept fully informed as well as handling of daily, weekly, and monthly reports.

Skills and experience you'll bring to us

• Desire to acquire new and nurture/develop existing business
• Market knowledge and intelligence of export trade lanes
• Communicate with confidence and interact professionally at all levels
• Good understanding of microsoft tools including Excel and PowerBI are preferred
• Team player with strong work ethic
• Flexible attitude to meet deadlines with proven time management skills

How you will help us and what you can expect

• Establish and maintain good client relationships
• Pricing quotations & Tenders
• Maintain and/or update specials rates and Tariffs
• Provide statistical market analysis
• Client & Geneva visit preparation including presentations
• Maintain/Produce Daily vessel and Booking reports
• Work closely with Trade and Sales to proactively retain and grow accounts, including any research and development required, mindful of contribution towards overall Trade revenue targets
• Identify and promote attractive business opportunities to Trade
• Ensure all Trade and Geneva reports are produced accurately within agreed KPI’s
• Ensure freight rates and landside charges are accurately captured and filed within Tariff Management Systems
• Strong communication and liaison across the Commercial teams and the wider business to ensure operational support

What We Offer You

• Buy or sell holiday scheme (opportunity to buy or sell up to 5 days)
• On-site artisan restaurant
• Discounted gym memberships
• Learning and development opportunities
• Dress for the day policy
• Generous pension scheme

MSC Group UK are proudly a Disability Confident Employer.

So, if you feel that you are the Trade Support Assistant we are looking for, please apply now.