UX Designer

UX Designer

£35,000 – £40,000 DOE

Hybrid Glasgow or Liverpool (minimum 3 days per week in the local office)

Macs Adventure is seeking a talented UX Designer to join our innovative tech team. As a UX Designer, you will play a key role in shaping exceptional user experiences for our customers. Reporting directly to Stuart Hammonds, Chief Technology Officer, you’ll collaborate closely with cross-functional teams to design intuitive, user-centred interfaces that enhance our cutting-edge travel tech products.

About Macs Adventure

We’re an adventure tour operator on a mission to be the leading global brand in self-guided, active travel.

Welcoming over 30,000 customers on over 600 walking and cycling trips to destinations around the world, we employ over 180 people across the UK, US and Germany who share our purpose to lead, advocate & enable self-guided, active travel as a positive force for people and planet.

Our Culture

We’re an ambitious, forward-thinking business with a bold vision for the future. In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values-driven growth.

Our culture reflects these ambitions. We’re a fast-paced organisation and we like to have fun along the way. We’re looking for people who can grow with Macs and join us on our journey. It’s not the easy route, we’re looking for people who enjoy challenges, love learning and want to make an impact and relate to our core values;

· Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs’ unique brand of self-guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace to new opportunities. Carpe diem!

· Take a different path: We’re not different for different’s sake; but we won’t succeed if we’re just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I’m doing authentically Macs?

· Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers’, suppliers’ and each other’s shoes. We support local, and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing.

· Go the extra mile: We know that creating a perfect #MacsMoment involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability – it’s yours, not someone else’s, problem. We step up and help our team mates when they need us.

What you’ll do;

As a UX Designer at Macs Adventure, you’ll play a key role in delivering exceptional digital experiences that inspire and delight our customers. Here’s what you’ll be doing:

· User Research: Conduct user interviews, usability tests, and analyse feedback to inform design decisions.

· Design Development: Create wireframes, prototypes, and high-fidelity designs for web and mobile platforms.

· Information Architecture: Develop user flows, sitemaps, and navigation structures for an intuitive user journey.

· Collaboration: Work closely with other UX designers, developers, product managers, and stakeholders to align designs with business objectives.

· Accessibility: Ensure all designs meet accessibility standards and provide an inclusive experience.

· Optimisation: Continuously refine designs based on user feedback and performance metrics.

What You’ll Bring;

· 2+ years of experience in UX design, with commercial experience in website and e-commerce products.

· A strong portfolio showcasing user-centred design projects, particularly in website and e-commerce environments.

· Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe XD.

· Strong understanding of usability principles, interaction design, and responsive web design.

· Experience conducting user research and usability testing.

· Excellent communication skills and the ability to present design concepts to stakeholders.

· Familiarity with front-end technologies (HTML/CSS/JavaScript) is a plus.

· Experience in Agile software and product development methodologies and working within a cross-functional team.

Not Essential, But It Would Be a Bonus If You Have;

· Experience in the travel or e-commerce industry.

· Knowledge of accessibility standards such as WCAG.

· Educated to degree level, within a relevant subject.

What We’ll Offer

As well as your salary;

· ANNUAL LEAVE: We’re an inclusive employer and celebrate diversity. We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years’ service.

· BIRTHDAY BOOSTER: An extra day off on your birthday!

· PENSION: We offer a contributory pension scheme.

· DISCOUNTS: You are eligible for great discounts on Macs Adventure trips!

· TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance.

· FLEXIBLE WORKING: A flexible work culture you’ll be able to work from home as well as regular meetups in Chester or Glasgow to collaborate with colleagues.

· GETTING TOGETHER: Regular team, management and leadership meetings and retreats.

· CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business.

· L&D: We support regular learning and development opportunities.

· WELLBEING. We'll support you in looking after your health and wellbeing so you can do your best work.

· TRAVEL: Occasional international travel may be required.

· IMPACT: The opportunity to make a difference in people’s lives and the planet.