Workforce Support Specialist, GWO EMEA

Avery Dennison (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at www.averydennison.com.

Avery Dennison is an equal opportunity employer.

Please let us know if we can support you with reasonable accommodations throughout the application process by contacting our team via Requestaccomodation@eu.averydennison.com.

We do not accept unsolicited referrals or resumes from any source other than directly from candidates.

Job Description

Mission

The Workforce Support Specialist will directly provide employees and leaders with day to day HR support. They will work at the forefront of our digital HR toolset to support HR policies, procedures and programs of a specific group of countries/sites/functions in EMEA. They will have primary support assignments but will be able to work across multiple groups/sites as needed. Reporting to the Hub Leader, this individual will be the main point of contact for employees and managers regarding a broad range of employee / manager topics and inquiries for their region.

Critical Objectives/Outcomes

• Provides positive employee relations & manager capability support across our sites. Use observations and data to recommend ER strategies and initiatives that will support employee morale and engagement.
• Works in strong collaboration with all teams within the HR community including the broader GWO organisation, HR Business partners and COEs. Strong collaboration will ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way - supporting the goal of enhancing the employee experience.
• Supports employees, managers with traditional support type of activities such as promotions, investigations, corrective actions, PIPs terminations, and restructuring activities.
• Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation).
• Primary liaison with HRBP and GWO hub lead and colleagues regarding policy reviews, policy improvements, training opportunities etc.
• Support HRBP in labour relations and WC topics
• Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.
• Coach employee leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc.
• Build and maintain relationships & partnerships with assigned sites/groups.
• Master our digital toolset, in particular ad.a/Servicenow. Support and resolve regional employee relations issues using servicenow. Continually look for ways to use technology to aid HR and EE experience.
• Support key projects focused on new process or capability development/enhancement.
• Identify and lead opportunities to standardise work to drive efficiency effectiveness and experience across BUs and countries

Skills & Capabilities

• Excellent verbal and written communication skills.
• Thorough understanding of human resources and labor relations principles, practices, and procedures, especially within the primary country/countries of responsibility.
• Ability to manage multiple priorities/cases at once, knowing when to reach out for support and escalate as needed.
• Ability to successfully use digital case management and workflow management tools to complete core activities and drive incremental value.
• Ability to develop and maintain positive relationships with employees, functional leaders, and other stakeholders.
• Ability to compile, research, and analyze information.
• Ability to compose and present comprehensive reports.
• Strong change leadership skills

Qualifications

Requirements and Prior Experience

• Bachelor's degree in Human Resources, Business, or related field preferred
• At least three to six years of related experience required
• The role will require occasional travel to various sites across the region

Additional Information

Hours: 37.5 hours per week

What we can offer:

• 25 days annual leave plus usual bank holidays (or equivalent shifts)
• Annual bonus opportunity
• Private Medical Insurance
• Health benefit cash plan
• Pension with up to 10% Employer contributions
• Life assurance 4 x basic salary
• Employee Assistance scheme including life & legal advice.
• Free on-site Parking
• Subsidised Hot/cold food Canteen
• Structured learning and development / Mentoring program
• International environment
• A growing, and welcoming team with a good spirit!

Sources and related content

Who we are! - Our Story:

Each of us, Every day! Eight Values. One Team!

Being open to every voice, every day, brings our value of diversity to life and makes Avery Dennison a vibrant and engaging place to be. We understand diversity and equal opportunities as enrichment for our future-oriented work. Across our diverse, global team, every voice makes us stronger. When we listen to and learn from each other, there is no limit to what we can achieve together. Each of us is unique, and we appreciate bringing together different personalities and talents.

Avery Dennison is an equal-opportunity employer. In the EMEA region, we have these Employee Resource Groups:

• EmpoWer - focusing on the engagement, mentoring, and promotion of women
• Mental Health - striving to provide a safe space for employees to discuss mental health issues in the workplace
• Unite - supporting the LGBTQI+ and ally community in the EMEA region

To find out more about all our employee resources groups globally as well as our Diversity, Equity & Inclusion approach, please go to our Diversity and Inclusion pages in the About Us section of our website: https://www.averydennison.com/en/home/about-us/diversity-and-inclusion.html

At Avery Dennison, we do what we love, and we love what we do - Just click here, and get to know us better: Life @ Avery Dennison (linkedin.com/company/avery-dennison/life/emea)