Workshop Supervisor

Coatbridge, Scotland, United Kingdom

8/22/2024

Opportunities we offer

If you are looking to work in an environment where the importance of team spirit is valued highly, where safety of staff is of primary importance and where you are encouraged to enhance your skills set, then we have many opportunities available throughout Europe.

At TIP Trailer Services we are constantly investing in the latest IT technology, tooling & training. Our well-maintained and equipped maintenance facilities and service vans, ensure you will have the right tools to best serve our customers.

Are you passionate about supporting a world class technical team?

Are you focused on 100% satisfied customers? If so, TIP has a great opportunity for you in our Technicians team.

Responsibilities:

• To assist managers in maintaining workshop loading and in prioritising repairs in line with the customers’ and/or our demands.
• To assist managers in minimising trailer downtime by identifying the most economical repair method
• To ensure all inspections, services and repairs are carried out in the workshop, on the roadside or at the customer’s own premises to a high standard within company guidelines and to conform with all current mandatory & EHS (environmental health & safety) legislation
• To manage all workshop systems and processes as required
• To encourage good workshop practices to ensure a safe, tidy, hazard-free working environment and ensure compliance
• To assist managers in maintaining staffing levels by control of holiday requests and workshop loading
• To assist managers in controlling overtime, working in line with maintenance requirements
• To ensure optimal stock levels are maintained and controlled, ensuring timely availability of parts/products
• To process paperwork in an accurate and timely manner
• Identify opportunities to use the manufacturer’s warranty and goodwill schemes
• Assisting managers to analyse branch maintenance trends and highlighting these
• To ensure that all agreed goals & objectives are met or exceeded
• To ensure all company vehicles are driven and operated at all times in accordance with road traffic law and company policy and to ensure that employees adhere to the Company Mobile Van Policy
• To provide a high customer service level & demonstrate company values at all times
• To highlight potential business commercial opportunities to managers
• To assist managers in ensuring all staff members use PPE (Personal Protective Equipment) at all times
• To adhere to Company health & safety policies and procedures at all times and to notify the Branch Manager regarding any concerns
• To undertake all required training as deemed necessary by the company.
  
  
  

Whilst the above outlines the main duties of the post the list is not exhaustive and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager.

Qualifications/Requirements:

• Must be a “Time Served” technician or possess City & Guilds 1,2 & 3 Certificates or equivalent qualifications & experience and have a technical background/experience in trailer repairs
• Have a customer and team centric mindset and high level of professionalism
• Experience of supervising a team is an advantage
• Self-motivated with high levels of enthusiasm and good communication skills
• Good organisation skills and attention to detail with ability to prioritise workloads and meet deadlines
• Able to work autonomously
• Confidence to pushback and challenge
• Computer literate
• Proven admin skills an advantage
  
  
  

Benefits We Offer

• Company pension
• Private healthcare
• 25 days holiday plus bank holidays
• Generous referral programme
• Life assurance
• And many more!
  
  
  

TIP Trailer Services employs staff at more than 136 locations and at more than 72 maintenance facilities throughout 17 European countries. Our employment opportunities are diverse and available at a variety of locations.

TIP is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals.

Hiring is subject to background check.

We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.